Loading...
Pradumn Agrawal filed complaint against OYO on Jan 13, 2022
So i checked in into this hotel from oyo. I had alrrady booked it via oyo. According to oyo policy **+ people are allowed to check in in any oyo hotel. But this hotel denied me check in even though i was **+. They basically said that they only allow **+ ppl to check in according to their govt policy, they said. Why are they affiliated with oyo if they want to keep it **+? Plus it was couple friendly as well. Thr manager was extremely rude and told me on a freezing night at **pm to go look for another hotel. When i raised the complaint to oyo they constantly keep putting my calls on hold and thrn intentionally hang up the phone.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Dear OYO, I had booked a prepaid room for myself in hotel o Anshun residency near mk cinemas Rohini through your app. But when we went to check at the property, we were told by the staff that the hotel does not acce...
Booking is on hold even though the payment is done so hotel is not allowed to check in
I had booked and then cancelled hotel room with oyo. The money was refunded to oyo money with no way to transfer it back to bank account. During payment options they make this option seem like the better one but it ...
I booked oyo room at super townhouse white ridge kphb opposite to JNTU for *** online amount or **** pay at the hotel But they charged *** extra saying that their hotel regular price is **** they charged me **** a...
I’ve booked room for a day , the transaction was successfull but it is coming booking failed but my money is debited to oyo . I’ve called but there is no response