Videocon D2h - Complaint not attending

NRKVN Kumar filed complaint against Videocon D2h on Jul 3, 2019

I have lodged my complaint number ********* **.**.**** at *.** pm for setup box hanged (tv not working (d*h symbol is displayed after that nothing happens.). Without attending my call by person/phone complaint closed as "Auto Resolution". Again complaint number as ********* **.**.**** *.** pm.
Narasimha Reddy - Supervisor - Bangalore Branch spoke. No solution. Again complaint number ********* **.**.**** (* pm, Prakash) **.** pm
Manikanth - Supervisor - Hyderabad Branch spoke. No solution.
Again on **.**.**** from **.** pm onwards call centre people spoken as below
**.** (Paramesh)
**.** (Mounika, *.**)
**.** (Fatima, *.**)
**.** (Swati)
**.** (Bhavani - Supervisor,*.** disconnect)
**.** (Sravanthi) - Hyderabad Branch (**mins)
**.** (Gayatri - Executive, Lelavathi - Supervisor, Sai Pratap - Manager *********, **.** PM) - Bangalore Branch (**mins)
**.** (ReddyAppaReddy - Floor Supervisor) - Bangalore Branch spoke. no solution.
Again on **.**.**** **.**PM (Ranjitha, Dhana - Floor Supervisor *.**) - Bangalore
**.** (B.Sateesh, Nodal Officer, Hyderabad) From *.**PM not lifting the phone. Complaint closed again "Auto Resolution"
again **.** (Noida Office) Fresh complaint raised number: *********.

**.**.****
----------
**.** Nodal office Satish - Promised to will be resolved to today
**.** (Harish) - Blr - *********, Saying delayed for today escalating issue to a supervisor.
The only wrong thing I have done is a long recharge pack. Still, I am having ****/- balance in the account. I don't have a choice of moving to another provider. These d*h people playing with me.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Videocon D2h

330

Total Complaints

179

Total Resolved

54.24%

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