Comway broadband - Complaint Against Comway Broadband for Repeated Internet Connectivity Failure

**Complaint Against Comway Broadband for Repeated Internet Connectivity Failure**

I am a customer of Comway Broadband and have been facing continuous internet connectivity issues for several days. Despite raising multiple complaints with the company, the problem remains unresolved.

Complaint Details:

* Complaint ID: COM************* (** June ****)
* Complaint ID: COM************* (** June ****)
* Complaint ID: COM************* (** June ****)

The company repeatedly registered complaints and assured resolution, but the internet service either remained unavailable or the issue reoccurred shortly after being marked as resolved.

Due to the non-functional broadband connection, I have suffered inconvenience in my professional work, online meetings, job-related activities, and daily internet usage. I have spent considerable time following up with customer support, but no permanent solution has been provided.

This constitutes a deficiency in service and failure to provide the service for which payment has been made.

I request the following relief:

*. Immediate restoration of stable internet service.
*. Refund/credit adjustment for the period during which the service was unavailable.
*. Compensation for the inconvenience caused by repeated service failures and lack of effective resolution.
*. Written assurance regarding measures taken to prevent recurrence of such issues.

I am attaching screenshots of complaint tickets, service notifications, and communication records as evidence.

I request Voxya to intervene and help resolve this matter at the earliest.