Facebook Pixel Tracking

Cleartrip - Cleartrip Cheating Customers No Proper Refund

roshan simon filed complaint against Cleartrip on Mar 10, 2021

I booked a ticket through Cleartrip with AEROFLOT airlines from UAE in January **** to travel to Dusseldorf, Germany from Dubai on May ** and return on May **. However, the flight was cancelled due to the pandemic.

Cleartrip has made me wait till date and have not refunded the money (it has been one year and * months).

contacted the Airlines directly and they sent me an email confirmation that they have already refunded the money to cleartrip. When i asked cleartrip regarding this, they gave me a reply the airlines have still not refunded the money. (What is happening confusing the customer for more than one year)
Today after several days of phone calls, emails and follow ups they have refunded only AED *** and the original rate of the ticket is ****, yes you heard it right only ***, they have no reason also about this. In the first place they agreed to refund full amount and then this happened .

they have clearly no idea about customer service they arrange a outcall for the customer and nobody calls back just to avoid speaking to the customer.

Specially the supervisors Yash tumde and Rohan they are ignoring customers clearly they dont call back even after agreeing to make a outcall.

People wake up dont book with Cleartrip ,, they behave in a way treating customers as fools . wait for one year and this is what i get in return only *** out of **** and they just ignore the customer .

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Cleartrip

370

Total Complaints

133

Total Resolved

35.95%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Vitrag Mehta on Feb 19, 2025

Cleartrip – Cancelled ticket refund not receivedClosed

I did a return Flight booking with Clear-trip from Mumbai to baghdodra and return for *****. (Trip ID ************). This ticket was cancelled on **th December due to personal reasons, and the refund amount of **,**...

Ajay Masih on Nov 27, 2024

Cleartrip – Complaint Against Cleartrip Payment Debited but Booking IncompleteClosed

Dear Voxya Team, I am raising a complaint against Cleartrip regarding an unresolved payment issue. On November **, ****, I attempted to book a trip on their platform. The payment of ₹**,*** was successfully debite...

Sharada on Jan 18, 2024

Cleartrip – Cleartrip online hotel bookings by agent means online jobClosed

They have told a about virtual hotel booking you will get some commission in between they said you need to add more money to get like that it went on

Ramya K on Dec 29, 2023

Cleartrip – Cleartrip showed incorrect baggage allowance information Closed

We were shown baggage allowance of ** kg per person for a fitsair flight while booking on cleartrip. However, at the checkin counter, fitsair made us pay for the entire baggage saying that the ticket we purchased ha...

Pratichi M on Nov 7, 2023

Cleartrip – Not refunding my amount which the airline has refundedClosed

As per the airlines spicejet its been clearly mentioned if I cancel my flight within ** hours of booking, I am eligible for full refund and after speaking with the airline and agency I have cancelled my flight. N...