Facebook Pixel Tracking

Lenskart - Cheap Product Provided

Ankit Jain filed complaint against Lenskart on Jun 12, 2017

I had Purchase * Fame with lens on **/**/** Order : # *******
Shipment Code : # ST******* Invoice: # RST*******
They had given me * years warranty of frame n lens but it change the frame shape it self and scratches on lens after *-* months now its not fitting on my face. I had check out there quality then I come to know that they provide very cheap quality frame n lens and take High price for the same. I had mailed them for this replacement but they neglect and Said its not cover in the warranty. I felt that I had waste my Rs ****/- They use very cheap products and in Quality and services they are *. I request here to please provide me my refund or replace the frame with lens. also requesting to you please do not purchase this products ever its fraud with us.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Lenskart

168

Total Complaints

115

Total Resolved

68.45%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Jahnavi Singh on Jun 1, 2025

Lenskart – missing charger and damaged product Closed

I am writing to formally raise a complaint regarding a product I recently purchased from your store. Upon opening the package, I found that the product was significantly damaged and the charger was missing from the ...

Bhupesh Khanna on May 30, 2025

Lenskart – Product got rusted and lenskart not helpingClosed

I tried to talk to customer service several times and went to the store as well, the frame I purchased got rusted which they claimed while selling that it won't get rusted. now it's been * weeks post warranty period...

MADHU VERMA on May 13, 2025

Lenskart – Scam in Lanscart shopper stop mall MG Road GurgoanClosed

I purchased sunglasses under *+* scheme from Lenskart, shoppers stop mall,mg road,Gurgaon. I paid the amount Rs. ****/- on **.*.** in the name of Mansi Verma. . At the time of payment they told me sunglasses will ...

Avinash Jeevan Gangurde on May 10, 2025

Lenskart – Package not delivered Closed

So on *nd may ****, i bought lenskart gold membership, so that I can get my frame with power quickly as it's my daily use spectacles, because my previous frame broken and I'm not able to work properly. On *rd may **...

S Hak on Dec 26, 2024

Lenskart – Cheap spectacles frame provided by lenskartClosed

I purchased a pair of spectacles from Lenskart in January, and I’ve noticed that the frame color has already faded. I am quite disappointed with the quality, as I expected the frame to last much longer without such ...