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Lenskart - Cheap Product Provided

Ankit Jain filed complaint against Lenskart on Jun 12, 2017

I had Purchase * Fame with lens on **/**/** Order : # *******
Shipment Code : # ST******* Invoice: # RST*******
They had given me * years warranty of frame n lens but it change the frame shape it self and scratches on lens after *-* months now its not fitting on my face. I had check out there quality then I come to know that they provide very cheap quality frame n lens and take High price for the same. I had mailed them for this replacement but they neglect and Said its not cover in the warranty. I felt that I had waste my Rs ****/- They use very cheap products and in Quality and services they are *. I request here to please provide me my refund or replace the frame with lens. also requesting to you please do not purchase this products ever its fraud with us.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Lenskart

161

Total Complaints

111

Total Resolved

68.94%

Consumer Satisfaction

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