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Nikhil Srivastava filed complaint against Goibibo India Private Limited on Apr 25, 2019
I booked a hotel in Gangtok last night via Goibibo with Booking ID HTLWTLQA*E after paying **** Rs. By mistake, I missed to add * more guest during the booking and choose * person for Supreme Deluxe Room. Immediately within * -** minutes of booking I called Goibibo Customer care after recognizing that I missed adding * more person to make total as * guests. Now they are saying that hotel is asking **** Rs more to add one more person, though it is till see that right now if I book this same hotel and same room with same amenities for * person it just costs me *** Rs more.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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