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Royal Enfield - Charged for spare parts

Dileep kumar vs filed complaint against Royal Enfield on May 19, 2019

Marikar Motors Trivandrum charged me for Royal Enfield spoket drum. Actually my vehicle under warranty. I maintained periodic service with them only. Something happened to the spoket drum from their side during periodic service. I informed them about the spoket drum issue in each service. But they didn't rectify the complaint and finally, they changed the unit and charged me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Royal Enfield

68

Total Complaints

26

Total Resolved

38.24%

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