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Byjus - cancellation request

ANANYA BUDAKIA filed complaint against Byjus on Aug 3, 2021

Before taking the subscription the mentor or the person who guiding about the process he told us that ** days trial is important but we can can cancel anytime if we want to and now when we want to cancel it they are not responding are emails. it has been almost * month still no response and other then that they are trying to blackmail us that they will destroy our cibil report and all if we didn't pay the EMI or payment or if we didn't continued it.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Byjus

472

Total Complaints

321

Total Resolved

68.01%

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