Zoom Car - Cancellation refund not done
Niranjan.L.M filed complaint against Zoom Car on Jul 25, 2020
Hi, I have booked zoom car on ** th June ****, but they cancelled because car was not available. Refund of Rs **** not given even after repeated calls. Booking ID : JPS*NP*HM.
Please help me on this issue.
Thank you
Below is the mail copy for reference..
Zoomcar
Booking Cancelled
Hi NIRANJAN L M,
Booking Cancelled Refund Initiated Refund Credited
Your booking id JPS*NP*HM has been cancelled. We will quickly calculate and process the refund due to you. Your bank will credit the amount to your account.
We are sorry to inform you that your booking got cancelled.
These are the details of the reservation:
Booking JPS*NP*HM
i**
* Seater
PICKUP TIME
**/**/** **:** AM
DROPOFF TIME
**/**/** **:** PM
PICKUP LOCATION
Vivekananda Circle
We will calculate and process the refund due by Mon, ** Jun *:**. We want you to know where your money is, so we will keep you updated at each step.
Best,
The Zoomcar Team
Zoomcar
Phone: ***********
Google Play App Store
Zoomcar
Booking Cancelled
Hi NIRANJAN L M,
Booking Cancelled Refund Initiated Refund Credited
Your booking id JPS*NP*HM has been cancelled. We will quickly calculate and process the refund due to you. Your bank will credit the amount to your account.
We are sorry to inform you that your booking got cancelled.
These are the details of the reservation:
Booking JPS*NP*HM
i**
* Seater
PICKUP TIME
**/**/** **:** AM
DROPOFF TIME
**/**/** **:** PM
PICKUP LOCATION
Vivekananda Circle
We will calculate and process the refund due by Mon, ** Jun *:**. We want you to know where your money is, so we will keep you updated at each step.
Best,
The Zoomcar Team
Zoomcar
Phone: ***********
Google Play App Store
Zoomcar
Booking Cancelled
Hi NIRANJAN L M,
Booking Cancelled Refund Initiated Refund Credited
Your booking id JPS*NP*HM has been cancelled. We will quickly calculate and process the refund due to you. Your bank will credit the amount to your account.
We are sorry to inform you that your booking got cancelled.
These are the details of the reservation:
Booking JPS*NP*HM
i**
* Seater
PICKUP TIME
**/**/** **:** AM
DROPOFF TIME
**/**/** **:** PM
PICKUP LOCATION
Vivekananda Circle
We will calculate and process the refund due by Mon, ** Jun *:**. We want you to know where your money is, so we will keep you updated at each step.
Best,
The Zoomcar Team
Zoomcar
Phone: ***********
Google Play App Store
Thousands of customers like you have trusted Voxya to resolve their issues

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Prem Sharan on Dec 13, 2024
Zoom Car – Invoice not generatedClosed
I have been trying to reach Zoomcar customer care and unable to get the invoice since I need it for reimbursement (taken trip for official purposes). Kindly support, need invoices for the following trip IDs: *) JPS...
mayank on Nov 8, 2024
Zoom Car – FraudClosed
This is to inform you that the car was booked on September **th, and the payment of **,*** was made. when the car was supposed to arrive at the venue, an OTP was requested to confirm the ride. As a result, the users...
Chaitanya Verma on Sep 21, 2024
Zoom Car – Refund for my bookingClosed
Hello, I booked Zoomcar on ** September **** in Delhi. I had to pick it up from Malviya Nagar metro station on ** September **** at **:**. I reached the location to pick up the car. The car was unlocked through the...
Saurabh Sharma on Aug 18, 2024
Zoom Car – fraudulent activity on bookingClosed
Today i have made a reservation for a car rental lasting three days, as per the booking details. However, upon arrival, it has come to my attention that the car was not available for pick-up. To my surprise, when I...
Janmesh Mohapatra on Aug 6, 2024
Zoom Car – cancelled by hostClosed
Car booked by me was cancelled by the host. This is clearly none of my fault, the host should be charged for a fine in this case, or Zoom Car should be bearing this. But, from my booking amount, it was deducted, s...