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Taranpreet Kaur filed complaint against zomato food app on May 19, 2019
I ordered a roll from roll express. On my screen, It was clearly written that the restaurant hasn't confirmed your order yet. Before the restaurant could confirm it, within a minute of ordering I cancelled the order. When the restaurant didn't confirm it, then how on earth is it possible that the restaurant had started preparing for it? They charged ***% amount of the order. When I got nothing, why would I pay a single penny? Order No. **********. Please help.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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