Byjus - Byju s Cancellation and Refund for 11 and course
Pratik Gupta filed complaint against Byjus on Jul 25, 2021
After a long discussion on the Krishna study while seeing this covid situation we all decided to cancelled all the plans to admit him to any school outside school. He will be studying at our local school. After taking the **-day trials we don't find the Byjus course suitable for our son we have changed the plan to take any online course. Krishna will prepare for JEE as well as NDA both from home by self-study. His brother will be available for his assistance and guidance.
I request you to look into the matter. We don't find the course suitable during the trial period. We want to cancel the subscription and refund our money back also stop the auto deduction system from a bank account. And Refund our money back as soon as possible.
After multiple calls to Byjus Team, they not responded. Neither did they cancel my subscription nor they refunded my money. Today call comes from the bank your instalment for byjus course will be deducted.
I request you to stop this byjus from torturing parents at the mental level this is a big crime.
I complain on multiple platforms but no result. I have faith in you. please help me out.
I have attached the cancellation mail.
Registered mobile no **********
Byjus Mentor Helpline ***********
Sales Person **********
Cancellation Helpline **********
Thank You
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