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Shyam Sundar D filed complaint against RedBus on Apr 24, 2024
I was informed by this useless bus operator Orange travels to be at boarding point at *:** pm. I received a message after an hour saying the some technical problem had arisen and bus would delayed. I was made to wait at an unfamiliar place for almost * hours. Then one of the driver picked after incessant calling telling it would take another two hours for the bus to get ready. When I contacted Redbus they told me to book an alternate ticket and this would be refunded. It has been almost a week and I am yet to receive the refund.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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