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Parin Sah filed complaint against Spidigo Net Pvt Ltd. on Jul 10, 2017
I have called up spidigo call centre on following dates
*. * July - ***** ****
*. * July - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
In just ** days * complaints and still today also my net connection is down.
The standard reply I get is in **hours you will get call from technical department and if still the problem persists engineer visit your place.
Technical department has only one solution "close the switch and after **-** minutes start the switch of router" and it starts, which makes one suspicious of the problem.
Engineer had come and said everything is working as per his last visit, which means the problem doesnot exist but it is deliberately created by disconnecting a user the moment download starts
If the organisation is not able yo bear the expenses of unlimited data plans it should stop offering them to customers.
Still awaiting the solution to my problem, haven't heard from their technical teac as yet.
User Name
purvishshah (memnagar)
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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