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Spidigo Net Pvt Ltd. - Broadband Not working

Parin Sah filed complaint against Spidigo Net Pvt Ltd. on Jul 10, 2017

I have called up spidigo call centre on following dates
*. * July - ***** ****
*. * July - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****
*. ** June - ***** ****

In just ** days * complaints and still today also my net connection is down.

The standard reply I get is in **hours you will get call from technical department and if still the problem persists engineer visit your place.

Technical department has only one solution "close the switch and after **-** minutes start the switch of router" and it starts, which makes one suspicious of the problem.

Engineer had come and said everything is working as per his last visit, which means the problem doesnot exist but it is deliberately created by disconnecting a user the moment download starts

If the organisation is not able yo bear the expenses of unlimited data plans it should stop offering them to customers.

Still awaiting the solution to my problem, haven't heard from their technical teac as yet.

User Name
purvishshah (memnagar)

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Spidigo Net Pvt Ltd.

8

Total Complaints

5

Total Resolved

62.50%

Consumer Satisfaction

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