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Vivek Hingorani filed complaint against BigBasket on Mar 26, 2021
I got this mail from bigbasket
Ticket No:**********
Dear Vivek,
Greetings from Bigbasket.
We certainly understand your concern.
On checking our records, we noticed that your account is deactivated due to placing the orders for commercial purposes and we are unable to re-activate the account.
We would like to inform you that we have already initiated the refund of Rs.**.**/- to your source account and the same will reflect in your bank account in * - * bank working days.
We request you to contact your respective bank for the same.
Please note: We are extremely sorry to let you know that all services guarantee are subjected to be used within Bigbasket, the services guarantee are not refundable nor transferable.
We request your understanding in this regard.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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