Facebook Pixel Tracking

Amazon India - Amazon Refund Pending For More Than 15 Days

Anshul Kumar filed complaint against Amazon India on Mar 19, 2024

My ongoing experience with Amazon has been deteriorating steadily. A recent incident involved the loss of a returned product by their delivery personnel, with the refund still pending and the explanation given being "Your Package is Lost." Moreover, during the delivery process of a prepaid product, the delivery person falsely claimed it was Cash on Delivery (CoD) on multiple occasions, insisting on payment. When pressed to demonstrate where the CoD option was indicated, he demanded an additional *** rupees. This raises concerns about the integrity of such a reputable brand's customer service practices. Compounding the issue, every time I contact Amazon, I encounter a new customer service representative, necessitating a repetition of the entire situation.

Ordered on * March ****
Order# ***-*******-*******

Share, let the world know

Complaint Status

Resolution Demanded:

Damages for loss and agony

Amazon India

560

Total Complaints

186

Total Resolved

33.21%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Admn Seva on Nov 18, 2024

Amazon India – Faulty Product Closed

Dear Amazon Customer Service Team, I hope this message finds you well. We are writing to bring your attention to a critical issue regarding the return pickups for the following items from order #***-******...

Pankaj Porwal on Nov 15, 2024

Amazon India  – i have ordered klf coconad desiccated powder 15 quantity and received 13 quantity Closed

i have ordered KLF coconad desiccated powder ** quantities and received ** quantity. I called customer support and they told me to wait for * days after * days when I called them and they denied my refund for missin...

sumit fagna on Jul 9, 2024

Amazon India  – refund not creditedClosed

I have returned the product and the same picked up successfully on ** june **** and at that time updates were shown to me that my return will get back to you till ** june and so my refund will be delivered till * ju...

Priyank B on May 27, 2024

Amazon India  – Refund of Amount for defective mobie deviceClosed

First of all Amazon india delivers faulty products since inception there was the charging and heating issue in the mobile device samsung A** which I have purchased from amazon india also as mentioned to the brand an...

Mohit Jain on May 1, 2024

Amazon India  – Return Pickup not being pickup upClosed

Hello team, I had ordered Haier ***L side by side refrigerator from Amazon ** days back and I received defective item. I scheduled return pickup for the refrigerator * times till date and Amazon pickup agents either...