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Kamalluddin Nisar Kazi filed complaint against Makemytrip india Pvt Ltd on Aug 12, 2020
I am writing to you all with immense hope for a resolution to my case and I would be really grateful if you could help.
I was planned to travel to Jeddah, Saudi Arabia on the **th March **** – and return on **th March on an Umrah Visa. However, due to the widespread of Corona Virus the Saudi Arabian government had suspended/banned all travel to Saudi Arabia on an Umrah Visa from the month of February ****. Hence, I had no option and had to let go of the travel to the Saudi Arabia.
However, now it’s been *** days since my travel date but my refund has yet not been issued to me. I would request Saudia to intervene and help in issuing us a full refund in this unavoidable circumstance for my flight tickets or atleast advise us on what options do we have. I had called the Saudi Airlines Mumbai office in the month of February **** and the gentlemen had assured me it would be a full refund but nothing has been done since then
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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