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Esha Choudhary filed complaint against Agoda on Apr 3, 2024
I have booked a hotel through agoda using book now , pay later option and when i paid for my booking the money was deducted from my account but there was no confirmation came about the payment though agoda and it was showing that booking is incomplete. I have contacted to customer care and they told me again and again to pay again as they have not received the money , they also told me to send some documents as proof so i send them my bank statement but still they have not refunded my money.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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