Facebook Pixel Tracking

Aeronpay - Aeronpay Not Received Refund Amount for CC Payment

PRABHIJITH S PRASAD filed complaint against Aeronpay on Mar 20, 2025

Dear Sir,
I am Prabhijit S Prasad, I have been using Aeronpay app for credit card bill payment many times, most of the time my credit card account is credited on right time, sometimes there is a slight delay in payments but on **/**/**** when I used my credit card for bill payment my credit card account was not received, that time status is showing pending. I have mailed Aeronpay and they refunded to their wallet on **/**/****, again I paid to CC bill payment and same issue happened that time. Later I mailed Aeronpay and they say you have to wait for a day to reflect your CC account but no credit. I have mailed them again and again but my money is not refunded yet. Checking transaction details it was refunded on **/**/****. But I have not refunded my money. Now the application has been removed from the play store and now their website has completely removed the transaction report.

I have mailed them many times but did not get any positive indication from there.

Please help me to collect payment from Aeronpay app.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Aeronpay

8

Total Complaints

2

Total Resolved

25.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Praveenkumar G on Nov 7, 2024

Aeronpay – Refund Not Issued by AeronPay for Failed TransactionsClosed

I am writing to request assistance with an ongoing issue concerning AeronPay, a digital bill payment service provider, which has failed to refund amounts for multiple unsuccessful transactions despite repeated attem...

Prince kumar on Oct 13, 2024

Aeronpay – Paid a credit card bill payment of on October but amount not credited to card yetClosed

Paid a credit card bill payment of ***** on *th October,but amount is not reflected on card

Avijit Mondal on Jan 31, 2025

Aeronpay – Aeronpay did not refund and take all my aeronpay ecash balance Open

I have paid three bills, one credit card bill and two recharges one shows successful other two are pending. I did not received any of those services. They are not replying mail properly now. Txn id - APAY***********...

Deepak kumar on Jan 22, 2025

Aeronpay – Refund not received by AeronPayOpen

So i paid the rent from Aeronpay via Credit card, after just paid it's goes into pending order, after * day i got the message in WhatsApp Your transaction of Rs. ***** with AeronPay ID: XXXX has been Failed. Since i...

Ashish Gaurav on Dec 4, 2024

Aeronpay – Aeronpay Rent payment not received to account using credit cardOpen

I am writing regarding a rent payment transaction made via credit card, which has yet to be resolved. The details are as follows: Amount: Rs **,*** + Rs *** charge Issue: The amount was not credited to the benef...