Facebook Pixel Tracking

Act Fiber Net Bangalore - ACT BroadBand having pathetic internet connectivity problems even after thousand s of rupees monthly

Shashidhar soppin filed complaint against Act Fiber Net Bangalore on Mar 8, 2024

I have taken ACT Storm *M +WIFI_FT connection from ACT FiberNet company, Bangalore. My ACT Account number is : ************. I have raised several tickets in ACT's app and over a call on resolving the intermittent internet connection. They have not resolved this. They will visit my place, do speed test and give some vauge answer and leave the place. This has been happening over a period of last several months and i have not seen any improvement. After paying thousand's of fees on a monthly basis, this kind of pathetic connection and service is not expected from ACT. I have missed very crucial customer meetings and in some cases, i had to hire a cab and went to physical office location, as at my home i had bad internent connection. Who will bear the cost and my struggle with ACT?

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Act Fiber Net Bangalore

19

Total Complaints

13

Total Resolved

68.42%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Alagappan on Sep 9, 2025

Act Fiber Net Bangalore – OTT is not working Firestick is not received Closed

Have got new connection on **/**, Have not informed how OTT and other channel will work post connection. Have called customer service and they confirmed i need to request for firestick and same will be delivered wi...

Krishna on Oct 8, 2024

Act Fiber Net Bangalore – Denying refund of unused moneyClosed

Act representative had assured refund of unused money in case of relocation before I applied for connection. However, at the time of my relocation, refund was denied and instead told to transfer the credit to anothe...

Natarajasekhar on Sep 19, 2024

Act Fiber Net Bangalore – Service resolution was inadequate and the ticket was closed without resolving the issue Closed

I have been using ACT Fibernet for the past few years, and they have always resolved issues promptly upon request. However, I raised a request yesterday, and it remains unresolved as of today. They have been closing...

Nayana TN on Jun 4, 2024

Act Fiber Net Bangalore – Wifi connection is not working since from 2 daysClosed

I am facing no internet connection issue from Sunday and I raised request on the same day but still they have not resolved the issue. They are keep pushing the slot to fix the issue. This is impacting on our daily ...

Nirmal on Jan 1, 2024

Act Fiber Net Bangalore – No installation after taking the payment Closed

After making the payments for new installation, act team is avoiding me and not providing installation of service, it has been four days. Please help.