Videocon D2h - 2 months extra validity not given

Balasankaravadivel filed complaint against Videocon D*h on Feb 9, 2020

I went to my uncle home for pongal holidays leave. I arranged TV and videocond*h setup. I called videocon d*h customer on ** JAN **** and asked for any offer is available for my UNCLE's d*h account. I was told that if I recharged for **** rupees I will get ** months + * months extra validity(total validity of * year) . Then I recharged immediately for **** rupees. I got the validity upto ** Nov ****(** months only). Then I cancelled some paid unwanted channels, hence the validity extends upto to ** DEC ****(DUE TO CANCELLED CHANNELS). I asked about * months extra validity and talked with several times with customer service people and higher officials from ** jan **** to till ** feb **** approximately ** times and fed up. My time waste and mental torture and tension because of this. I am submitting one of my telephone conversation as a proof of evidence. Please do the needful

Videocon d*h customer id ********
Registered uncle's mobile number **********
Registered customer name SANKAR

My MOBILE no **********

Regards,
Balasankaravadivel

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Videocon D2h

330

Total Complaints

179

Total Resolved

54.24%

Consumer Satisfaction

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