Videocon D2H - Selection of channels Reg

Hi,
Videocon D*H is not accepting my selection of channels. On receipt of the SMS message from TRAI on my phone, I have made many attempts to create my own package by selecting the channels I wish to see and the ** channels mandated by TRAI. Videocon D*H is not accepting my selection. They are engaging in a foul play by adding a bunch of channels, under the banner BST. I have made a selection of ** mandatory channels and another ** channels of my own selection and approached the D*H providers to accept it. But, in addition to the channels, I have selected, they are adding a bunch of channels numbering about ** (including the ** mandatory channels in duplication) and hiking my subscription rate. I have contacted them several times over e-mail to resolve my problems. But they are turning a blind eye and deaf ear on the actual issue. Whenever I requested them to delete the channels I do not want, they are in the habit of telling me that no channels from the BST could be deleted. Moreover, they are in the habit of making unnecessarily disturbing phone calls then and there to persuade me to accept their selection I do not want to be dictated by the service provider, the channels I should watch. True copy of One of the communications between me and the service provider is attached herewith for ready reference. I want the service provider to accept the selection made by me and desist from making unsolicited phone calls.