Raman kumar filed complaint against Byjus on Dec 12, 2021
Byju's customer service officer called me and told that I have got a scholarship of ₹ *****, for this you have to take a course, so I was preparing for UPSC online, so when I told him that I prepare for UPSC, he Suggested me to take the course but it was refused by me still they started me doing that then I agreed and they asked me to submit ₹ ***** immediately if you don't then you yourself If the scholarship will be canceled, then I also agreed to him and submitted ₹ ***** immediately when I refused to take the course, he said that your ₹ ***** will not be returned and he did not tell that the return of the course ** Days happen, then I bought him, in the meantime my father died, now all the responsibility has fallen on me and my brother, when I should have told this thing by calling on the mentorship number, then he did not get the call, then after many attempts When the call came, he told that you should give a mail to the cancellation team of Bye Juice. As per the instructions given, I mailed to him, which did not get any response for * month, after the time of refund was over, he started calling me every month for MI, at the same time there was a lockdown in the country due to Corona, due to which Now it was getting difficult to run the house, but still he called and called so many times that I was forced to pay * installments by borrowing money but when I told him my problem, he did not solve any of it and asked me to deposit the money. Said that when I refused to deposit the money, they started threatening me, said that if you do not deposit the money, then we will come to your house and collect the money and take it away but on my explanation, he said that we Can give you some time when I was successful so much, he made my loan for ** months but due to the ongoing lockdown in the country it was becoming difficult to make a living, I told him to cancel my loan but he didn't give me any Didn't listen, now he calls me everyday and says that as soon as possible deposit the money otherwise it will be very bad.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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