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Dharmendra filed complaint against Lenskart on Oct 27, 2021
Even though frame is out of warranty ,, check to accommodate my lens into suitable frame ? Iam ok to use current lens ,,but with replacement of Frame ,,,,,But unfortunately ,,they are mentioning the frame is out of stock ? iam not sure why Lenskart is stopping frame model within *-* years ,,,? dont they expect customer will come back for replacements ? now should i go for full replacement of lens also ? Lenskart is not worried about having long term cusotmer relationship ?
Should we delclare lenskart as " Buy it & forget any other service "? I expect a replacement of frane along with my current lens . I hope Lenskart will resolve my current problem
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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