File a Complaint against Zara
Case Details
Personal Info
Resolution
If you are searching for Zara Review on internet then you have reached the right place. You can read the full Zara Reviews here. Get answer to questions like if Zara is real or fake? Zara is legit or scam? if Zara is safe? All Zara reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Zara so that it help others to make wise decisions. The Consumer satisfaction score of Zara is 50.94% because out of 53 consumer complaints, only 27 are resolved.
How to resolve Zara complaints online
If you want to complain about a problem that relates to Zara, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Zara by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zara?
If you are not satisfied with Zara, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zara and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zara
But before filing a complaint, you should
a. Contact the customer support of Zara first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Zara
Find the contact details of Zara to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Zara to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Zara to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Zara - Wrong item delivered Returned but no refund Closed
I had placed an order on Zara. However, the items I received were wrong. So I first tried to reach customer care. The contact number provided did not work. The chat option was useless. There would be no action from the agents that were conn...
Jul 17, 2021 by Sharika Mahadevan
Zara - Money not refunded Closed
refund has not been initiated from the zara for the return of item...
Apr 12, 2021 by sruthi ogireddy
Zara - Refund not credit in my bank account Open
Refund initiated by zara on **-**-**** for rs ***** not credited in my account Refund confirmation submitted by zara is as below: Date and time - ****-**-** **:**:** Merchant Txn ID - ********* Citrus Txn id - OL******************* Source...
Mar 21, 2021 by Shobha Jain
Zara - Refund Not Received Open
Apparently the refund has been processed by Zara but my bank has confirmed no amount was received. I have requested for the UTR number against the refund but Zara has not been able to provide it for two months now....
Jan 22, 2021 by Linda Abraham
Zara - Refund Amount Open
I had placed an order with ZARA on **th November **** and the amount of Rs.**** was deducted from my account as a pre-authorization payment. Even after numerous calls and complaints I still haven't received my refund. I have been calling ZARA ...
Jan 20, 2021 by Malika Sood
Zara - Man sweatshirt Closed
I havd purchased man' sweat shirt online and when I received it, it was dirty and had black patches all over it. I talked to customer service and the guy tried to cut me out. He just said that they won't refund delivery charges of *** bucks. Th...
Jan 18, 2021 by Gulafsha
Zara - Refund not received Open
I have purchase from zara of rs ***** and i partially returned the items due to size issues .few days later my return was accepted and received an email regarding the refund of rs **** but its been a month now money is not credited to my bank a...
Jan 11, 2021 by Anuja Rai
Zara - Package not delivered and returned without contacting me Closed
Shipment is stuck at Srinagar hub for last ** days they are not sending it to Anantnag!! Then after few days they cancel the order themselves without contacting the customer evwn once !! Give us explanation why are you even accepting orders if...
Dec 11, 2020 by Eliza khan
Zara - Damaged goods Open
I had ordered several items online from Zara. Out of the four items ordered one had black stains all over the top. The second....a pair of earrings were sent in a flimsy pouch - broken.i had several exchanges with thier customer support where I...
Sep 05, 2020 by Meeta Chopra
Zara - Refund not processed Open
I have returned both product in the same parcel and they have processed return of only one item. They are saying that they have received only one product. I don’t know where the product had gone and they are not refusing to process the retu...
Sep 29, 2018 by Saurabh Purushottambhai Vekaria
Zara - Zara T-shirt not received Closed
I was ordered Zara t-shirts from Instagram online shopping page. Order date is **-*-**** but till date not received... He told me within *-*days for taking dispatched.. Nd no one replying me nd no one proper response... I humble request to uh a...
Aug 22, 2018 by Minuvaishnav
Zara - Received damaged product from Zara.com Open
I had placed an order on Zara.com on *.*.**** , under the name of Vishwa Bhavsar. The order number is *********. The order consisted of * items out of which * was a damaged product with stains on the sleeve. I had escalated a damaged product re...
Jun 18, 2018 by Vishwa A Bhavsar
Zara - Non delivery Closed
Hi, I haven't received my courier yet which was supposed to be delivered by *rd june. I have also raised a complaint with ZARA for the same. You guys have no accountability whatsoever.I need this courier to be delivered by End of the day ...
Jun 05, 2018 by ila mishra
Are you Zara?
Are you Lawyer?
Questions about Zara
Ask questions about Zara and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Zara?
What is Zara office address?
InditexTrent Retail India Private Limited (Zara India)
8th Floor, Ambience Corporate Tower II,
Plot No. 3, Unit No. 1 (Office 1),
Ambience Island, NH-8,
Gurgaon, Haryana - 122002
Zara India Affiliate:
Building-9A, 15th floor, DLF Phase 3
Gurgaon 122002, Haryana
What is Zara customer care email?
Where to find Zara discount coupons?
Who is the Owner / CEO of Zara?
Submit a new Question