File a Complaint against Spice Jet
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Spice Jet?
If you are not satisfied with Spice Jet, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Spice Jet and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Spice Jet
But before filing a complaint, you should
a. Contact the customer support of Spice Jet first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Spice Jet - Flight has been cancelled however no refund Open
I had booked tickets for * of my family member to fly on ** june**** via spice jet. (PNR:MDWYYT) and (PNR:TGQ*NK). Flight has been cancelled, however they are not refunding my money instead they will add it in credit shell and they want us to...
May 23, 2020 by Saugata nag
Spice Jet - My luggage was not delivered on time Open
My name is Murugesan Paulraj and I traveled via slice jet from Trivandrum to Mumbai and then Mumbai to Dubai , and then Dubai to Caribbean. I have to cancel onwards flight from Dubai because Mumbai airport team didn’t send my luggage and I wa...
Sep 11, 2019 by Murugesan
Spice Jet - Flight ticket cancelled but not yet get Open
On june *rd ****, I booked flight ticket from hyderabad to varanasi , due to some reasons I cancelled ticket through spice jet agent by phone call, she said that with in * weak you will get your money back, but till now (near by * months ) I di...
Aug 29, 2019 by VIJAY KUMAR TENEPALLI
Spice Jet - Money deducted but Ticket not booked Closed
I had booked a ticket from Bangaluru to Adampur on **th August **** around *:** p.m. using Spice jet website. The ticket was worth Rs *,***/-. The transaction was successful but the ticket was not booked. I request Spice Jet to kindly reimburse...
Aug 17, 2019 by M A Akbar
Spice Jet - Not getting any refund Open
I booked a round ticket from Bangalore to Kolkata for my exams. Unfortunately, my exam postponed and shifted to the very next week. As I have booked earlier it seems that I have to cancel. I paid total **** Rs but they are telling you will not ...
Jun 06, 2019 by Priya sangam rahi Singh
Spice Jet - Deficiency in service by SpiceJet Open
I had booked a flight with SpiceJet on **/**/**** PNR no ODRV*N on flight no SG-**** Delhi to Dehradun to depart from Delhi at **.** hrs. I check in well in advance and deposited my check-in baggage at their counter then went to the lounge to h...
Jun 05, 2019 by Dr Pradyot Kumar Singhal
Spice Jet - Flight ticket refund not came Open
I booked a flight on March ** from Chennai to Surat and surat to Chennai. I got a call from spice jet customer care about the cancellation of flight on April *th about Chennai to Surat flight which I was on May **th and they informed me about t...
May 09, 2019 by DAMODHARAM MAHESH
Spice Jet - Hand baggage charges include food and laptop Closed
I was charged *** Rs per kg for excess hand baggage since hand baggage included laptop bag and food carried that was to be consumed during the layover. They said you can't carry sweets and other eatables because the aircraft cannot take that we...
Apr 21, 2019 by Anuradha B
Spice Jet - No refund of airlines cancelled ticket Closed
I booked two round tickets Hyderabad to Madurai (**-*-** to **-*-**). Spice jet cancelled the flight due to its operational problems and offered a full refund on **-*-**. Upon continuous chasing assured refund within **-** days. But even after ...
Apr 11, 2019 by TCS PRASAD
Spice Jet - Harassment and charging for hand baggage just before boarding aircraft Open
Spicejet/Flt SG-**/PNR-Q*QBMV/Dubai-Mumbai/** January **** - harassment and charging for hand baggage just before boarding at Dubai using unfair practice. I was harassed and charged for * kg extra hand baggage(AED **/-, about Rs.****/-) under d...
Mar 24, 2019 by HIra Prasad Singh
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