File a Complaint against Pepperfry furniture
Case Details
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How to resolve Pepperfry furniture complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry furniture?
If you are not satisfied with Pepperfry furniture, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry furniture and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry furniture
But before filing a complaint, you should
a. Contact the customer support of Pepperfry furniture first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry furniture
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How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
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Case Details
Personal Info
Resolution
Pepperfry furniture - Bad quality foam used in sofa that started sagging in Closed
No action was taken on the same to provide the resolution for the issue highlighted. The seller has used low quality foam material for the manufacturing of the sofa which started sagging in * months from the purchase of the same. Had you guys...
Dec 06, 2022 by Bhagwant S Purbha
Pepperfry furniture - Misguided with discription for Sofa Purchase Closed
We ordered a sofa online through help pepperfry studio executive at Pune, Wakad, though we wanted to buy it offline by checking our own but most of the items were not available at the studio/store so we were forced to buy it online only. We th...
Nov 16, 2022 by Amee Vyas
Pepperfry furniture - Bad quality picnic table Open
The response I received from Pepperfry regarding the defected picnic table which showed cracks within * months of purchase. As per pepperfry "any defect as per terms and conditions laid out by the manufacturer. Your product seems to have been d...
May 10, 2022 by Shejal
Pepperfry furniture - Incomplete Order Delivery Open
Incomplete order delivered - ORDER ID: *********, No sign of replacement nor the refund. Pepperfry's service is horrible, they take customer's money & do not offer any update, no delivery, no refund. Check the snaps, our entire room is blocked!...
Apr 21, 2022 by Dhaval Patil
Pepperfry furniture - Sub standard quality of product Closed
I had ordered furniture from pepper-fry studio for an amount of *.* lakhs in Feb ****. Considering my request the studio requested and the company agreed to deliver it to my place which is ***km from Bangalore. One of the Sofa set costing Rs.**...
Mar 24, 2022 by Sachin A Rosario
Pepperfry furniture - Wrong invoice generated Open
I went to DLF store to order a desk where billing address was different from shipping and he entered details and showed it to me and submitted but when invoice generated both the address were the same. And I did not get reimbursement for what I...
Nov 24, 2021 by Kritika
Pepperfry furniture - Product is not setting delivered Closed
I had booked * seater sofa on **th Oct'** with delivery date of **th Oct'**. But I haven't received the product yet, i called many times to customer care but they don't have any answer on this. They had promised everytime that it will get deliv...
Nov 08, 2021 by Vivek Rewale
Pepperfry furniture - Extremely poor quality products Closed
I bought a queen size bed, bookshelf and a coffee table from pepperfry, They were all made of very low grade compressed cardboard. The bed was sold for a really high price and it fell apart in year’s time. They refused to send a repair person...
Oct 08, 2021 by Minakshi Singh
Pepperfry furniture - Useless bookshelf which stores only a particular size of books Closed
I bought a rotating bookshelf , the book shelf can only store a size of books which is also not of standard size. We can't store bigger books , which book shelf is made like this ?...
Sep 02, 2021 by Dr shehla agarwal
Pepperfry furniture - Damaged Product Closed
Sofas legs are bad quality with delicate plastics and it should be wooden legs to withstand. Jeffy Perumpully, herself says I am the case manager and her decision is final, it crossed * days you can't able to provide the quality legs and need t...
Aug 31, 2021 by Santhosh Mahadevappa
Pepperfry furniture - No response about replacing bed with manufacturing defect Closed
No response about replacement or refund for bed with a manufacturing defect. The manufacturing defect was acknowledged by Pepperfry technicians....
Aug 17, 2021 by Saradindu Bhattacharya
Pepperfry furniture - Poor Quality Material Open
We have bought a new Cot from Pepperfry Bangalore Whitefield showroom in the month of Feb **** With a *-year warranty(Order number -Order No ********* Product Got damaged -Takai Queen Size Bed in Wenge Finish) After * months the material came ...
Aug 10, 2021 by Sreejith Raj
Pepperfry furniture - Money Not returned but Item Returned Closed
ORDER ID ********* Item*: Gold Brass Analog Railway Clock by D'Dass Item*: Square Wall Mirror By Art Street (*) I had placed order, and all * products were delivered faulty. The watch was totally rusted!! Its has been * month, they took th...
May 07, 2021 by Shreya Labhane
Pepperfry furniture - I ordered a carpet but the size was shorter than mentioned on the site Open
I ordered a carpet from pepperfry.com on ** Feb **** which was delivered to me on ** Feb. I checked the carpet and found that it is shorter than the size mentioned in the size and also one of the edge was not straight. On ** Feb I put the retur...
Mar 07, 2021 by Manisha Arora
Pepperfry furniture - Wrong color furniture Open
I bought * single cots from pepperfry. Firstly the pics were misleading. I assumed there is storage but there wasnt. I somehow compromised as it was my oversight. But when package was opened, the color which was supposed to be walnut snd was de...
Feb 12, 2021 by Vandana singh
Pepperfry furniture - Defective product Deficiency in service of Pepperfry Closed
Dear Team, From pepperfry ltd, I have ordered total * items. From * items, i have received * item defective & * item wrong. First product, combo football XL bean bag. The product i received seems very small for an adult use. So i raised a re...
Jan 30, 2021 by HARDIK CHAUHAN
Pepperfry furniture - Incomplete description and quality Open
Ordered a * seater and * seater sofa from pepperfry. Immediately after delivery I noticed the sofa is extremely hard to sit on. And is made of very poor quality. The website lacks complete description of the product and is very misleading to cu...
Jan 04, 2021 by Seema Srinivas
Pepperfry furniture - Not honouring warranty Open
I purchased a King Size Bed from pepper fry on *th March **** with three years of warranty. I observed some issue defects in the second week of November and raised a complain on **th of November but they arbitrary told that the issue is not co...
Nov 21, 2020 by Pravin Kumar
Pepperfry furniture - Defective product sold Open
I bought a queen size bed with storage. On getting it assembled , we realized that the bed doesn't have a bottom. Instead they have given a bunch of planks which have to be placed on the floor under the bed. This is not storage by any definitio...
Nov 21, 2020 by Pradnya vaidya
Pepperfry furniture - Incorrect item receive Closed
Order No ********* Item name- kumiko queen size bed with headboard storage in brown and sonoma oak. Incorrect item receive hua , but pepperfry wale return nahi kar rahe hai .usko customer se jyada chinta seller ki hai , bed ka head storage bi...
Nov 20, 2020 by Prince kumar dubey
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Questions about Pepperfry furniture
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How to contact Pepperfry furniture?
What is Pepperfry furniture office address?
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre,
LBS Road, Vikhroli (West),
Mumbai – 400083,
Maharashtra.
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Who is the Owner / CEO of Pepperfry furniture?
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