- Defective product sold Open
I bought a queen size bed with storage. On getting it assembled , we realized that the bed doesn't have a bottom. Instead they have given a bunch of planks which have to be placed on the floor under the bed. This is not storage by any definition and neither is it a standard design for a bed with storage. Their customer service refuses accept return request saying this is the design. Their website doesn't show this in the pictures or in the written description.
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Refund / Credit for purchase
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
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