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Lenovo (INDIA) Private Limited ^(4/19)

Lenovo (INDIA) Private Limited - Complaint not Resolved ^Open

We have Filed a complaint regarding Lenovo all in one pc purchased in **** , since purchase it crashes a few times every few months. In February **** i have filed complaint no.********** , where online diagnostic run by Lenovo Support , found d...

Sep 30, 2021 by Rakhi Srivastava

Lenovo (INDIA) Private Limited - Defective Laptop Received ^Closed

Hello, I have purchased Lenovo IdeaPad S*** laptop from amazon.in After Receiving laptop I noticed battery Issue When Laptop charge goes below **-**% laptop will automatically gets turnoff I requested Company for replacement of Laptop but...

Aug 05, 2021 by Rohit shet

Lenovo (INDIA) Private Limited - Pathetic Premium Care ^Open

I lodged a complaint about a bent screen on **th May ****. It is *th august **** today and the grievance has not been solved. In fact, the engineer from Lenovo visited my place and broke the LCD screen, and left the site marked it as resolved. ...

Aug 05, 2021 by Jai Ram Atluri

Lenovo (INDIA) Private Limited - Touchpad is not working and lack of customer care support ^Closed

I have been trying to contact the customer care service center for weeks to report about the touchpad issue and expected them to give me the solution. ...

Aug 02, 2021 by Mahesh Sarma

Lenovo (INDIA) Private Limited - Delivered defective product not replacing or refund forcing for repairing ^Open

Required details:- Order placed : * Feb **** Delivered : * Feb **** Order ID : Amount paid : **,*** INR Platform : Lenovo.com Issue occured first time - * Feb **** ( ignored as taken new machine) Issue occured again : ** Feb **** ( conn...

Jul 12, 2021 by Ahbab Zameer

Lenovo (INDIA) Private Limited - Lenovo premium support not resolving issue from ^Open

I bought Lenovo laptop on *rd September ****. And I also have premium care support but last **days laptop not working correctly and the support case for the same is open but every time customer care receive my call and they said will ring back...

May 07, 2021 by Joydeep Mukherjee

Lenovo (INDIA) Private Limited - Package not delivered ^Open

March **, **** I have placed order in Lenovo India website. Till today they have no idea about the package status. They are just telling order in placed and packing in progress for * month. They don't have any idea where the product is or what ...

Apr 26, 2021 by Kalaiselvan

Lenovo (INDIA) Private Limited - New Product Full Of Issues ^Open

i purchased the new laptop on *st april **** at * pm on *nd i had a trackpad issue on *rd i got a audio issue i contacted the customer care after * hour of talk they told me i will get a replacement laptop but the engineer came repaired the lap...

Apr 20, 2021 by Fauzan sayani

Lenovo (INDIA) Private Limited - Malpractice by lenovo and lenovo authorized personnel ^Open

I brought a lenovo Ideapad laptop in December ****. It unexpectedly crashed in October **** while it was still covered under warranty. I reached out to lenovo customer care for a possible solution. After resetting and reinstalling the OS multip...

Apr 06, 2021 by Rijo Joy

Lenovo (INDIA) Private Limited - No refund resolution after almost a month ^Open

I purchase a desktop worth **k from Lenovo's official website. I reported the issue on the very *nd day about excessive heat and noise generated from the PC. I contacted lenovo care **s of time. Each person just wasted time by asking me to do a...

Mar 30, 2021 by Pramod Kataria

Lenovo (INDIA) Private Limited - Not providing cashback ^Open

I have purchased Legion *i for Rs **,*** on *th Jan. I made the purchase through telephone support with Pre-Sales team. At the time of purchase, representative told me that i would be entitled for *% cashback (approx Rs ****) if i pay through H...

Mar 19, 2021 by Jaya Bharath P

Lenovo (INDIA) Private Limited - Extended warranty not added in warranty ^Closed

I have purchased laptop from lenovo.com and also purchased Extended warranty with the laptop. However extended warranty is still not added to my laptop warranty. I sent multiple emails to lenovo but I am not getting any response from them....

Dec 20, 2020 by Vikas

Lenovo (INDIA) Private Limited - Hardware not upto mark ^Open

I bought a lenovo B**-** model laptop worth ***** and within a year the body developed cracks and facing hardware failure on daily basis even after getting authorized service, the hardware is crashing again and again. Lenovo provided me with po...

Nov 24, 2020 by Rideem Bindal

Lenovo (INDIA) Private Limited - Laptop dead in 3 hours out of box ^Open

I purchased a brand new Lenovo laptop from Pai Electronics in Hyderabad (Branch: Sun City) on EMI plan on October **, ****. The laptop crashed in * hours, kept crashing constantly even after re installing the OS software, I purchased it on F...

Nov 12, 2020 by Syed Ali Ibrahim

Lenovo (INDIA) Private Limited - Package not delivered ^Open

Had ordered Laptop from Lenovo.com. They said it'll be delivered in ** days without any customization and * to * weeks. I chose without customization and it had been more than * weeks and when I contacted back, they'll take the order and proces...

Oct 26, 2020 by Achyuta Prasad N M

Lenovo (INDIA) Private Limited - Sent Used and Decective Product ^Closed

I'm Yatharth Gupta, from Moradabad, Uttar Pradesh, recently bought a laptop from the official website of Lenovo India on **th July, ****. The product was delivered to me on **th July, ****. I saw that my laptop warranty had started from ** d...

Aug 30, 2020 by Yatharth Gupta

Lenovo (INDIA) Private Limited - Dead Defective Item Delivered ^Open

Received a defective Lenovo AIO PC with faulty speaker, customer support agreed its a DOA case and agreed to replace it. Order no. ********** /Service Req.: ********** has been logged on **-June-**** but their service center not providing onsi...

Jul 21, 2020 by Roger F

Lenovo (INDIA) Private Limited - Laptop Repair Service Delay ^Open

Hi team, My asset serial no: PF***NJ* under onsite ADP warranty for * more year as of today. I understand that in current covid situation the things are delayed but it should not take more than * months to repair a laptop. My laptop go...

Jun 08, 2020 by Karandeep SIngh

Lenovo (INDIA) Private Limited - Customer Care is Dumping my complaint ^Open

My name is Surajit Santra. Iam using a Lenovo G**** Laptop. Which is under on-spot warranty service. I am getting some problem with its VGA Port. I called its customer care they took my complaint after * hours of telephony and several whatsapp ...

Jan 08, 2020 by SURAJIT SANTRA

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