Lenovo (INDIA) Private Limited
- Dead Defective Item Delivered Open
Roger F filed this complaint against Lenovo (INDIA) Private Limited on Jul 21, 2020
Resolution Demanded:
Refund
Received a defective Lenovo AIO PC with faulty speaker, customer support agreed its a DOA case and agreed to replace it. Order no. ********** /Service Req.: ********** has been logged on **-June-**** but their service center not providing onsite support but Lenovo has sold this product with onsite warranty. Despite escalating the same to Lenovo no action taken. It has been over a month now and lockdown restrictions eased in my area but not Lenovo is not processing replacement of PC. If Lenovo are supplying dead products they should replace them or refund customers money.
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Lenovo (INDIA) Private Limited
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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