Lenovo (INDIA) Private Limited
- Defective Laptop Received Closed
Rohit shet filed this complaint against Lenovo (INDIA) Private Limited on Aug 05, 2021
Resolution Demanded:
Refund
Replaced
Hello,
I have purchased Lenovo IdeaPad S*** laptop from amazon.in
After Receiving laptop I noticed battery Issue When Laptop charge goes below **-**% laptop will automatically gets turnoff
I requested Company for replacement of Laptop but they said Replacement procedure is unavailable
They said they will replace battery and engineers came and replaced battery
After ** days from Replacing Battery I am facing new issue of "Boot failed or Boot driver is missing" I said them to replace my laptop this time (second time asking)
Company said the same thing Replacement procedure is cannot be done
I am completely disappointed with Lenovo Company as they sent me a defective product and they are not ready to replace my laptop
Please Anyone help me to solve my problem as i am Filing a complaint in Consumer Court
Are you brand?
Are you Lawyer?
Lenovo (INDIA) Private Limited
Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
Related Complaints
Lenovo (INDIA) Private Limited - Touchpad is not working and lack of customer care support Closed
I have been trying to contact the customer care service center for weeks to report about the touchpad issue and expected them to give me the solution. ...
Aug 02, 2021 by Mahesh Sarma
Lenovo (INDIA) Private Limited - Extended warranty not added in warranty Closed
I have purchased laptop from lenovo.com and also purchased Extended warranty with the laptop. However extended warranty is still not added to my laptop warranty. I sent multiple emails to lenovo but I am not getting any response from them....
Dec 20, 2020 by Vikas
Lenovo (INDIA) Private Limited - Sent Used and Decective Product Closed
I'm Yatharth Gupta, from Moradabad, Uttar Pradesh, recently bought a laptop from the official website of Lenovo India on **th July, ****. The product was delivered to me on **th July, ****. I saw that my laptop warranty had started from ** d...
Aug 30, 2020 by Yatharth Gupta
Lenovo (INDIA) Private Limited - Complaint not Resolved Open
We have Filed a complaint regarding Lenovo all in one pc purchased in **** , since purchase it crashes a few times every few months. In February **** i have filed complaint no.********** , where online diagnostic run by Lenovo Support , found d...
Sep 30, 2021 by Rakhi Srivastava
Lenovo (INDIA) Private Limited - Pathetic Premium Care Open
I lodged a complaint about a bent screen on **th May ****. It is *th august **** today and the grievance has not been solved. In fact, the engineer from Lenovo visited my place and broke the LCD screen, and left the site marked it as resolved. ...
Aug 05, 2021 by Jai Ram Atluri