File a Complaint against Hathway Hyderabad
Case Details
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Resolution
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathway Hyderabad?
If you are not satisfied with Hathway Hyderabad, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Hathway Hyderabad and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Hathway Hyderabad
But before filing a complaint, you should
a. Contact the customer support of Hathway Hyderabad first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hathway Hyderabad - Amount paid for the Service and Service not provided Yet Closed
I Have paid for internet service sum of the amount **** for three months and for the amount payment they call me for number of times once after renewal amount paid they even not responding and services also not resumed If i contact customer...
Dec 30, 2020 by Srikanth Thokala
Hathway Hyderabad - Unwanted Renewal calls from Hathway Open
Continuously getting Renewal calls from Hathway even after informing to deactivate the calls. Tried multiple times to avoid but this is now more like harrassment. ...
Dec 30, 2020 by Satyendra
Hathway Hyderabad - Refund not provided by Hathway after connection termination Closed
I had requested to close/terminate my hathway account permanently as they are not providing service at my new house location. But company is not processing my request and not providing any refund for the prepaid bill payment for one year. Alrea...
Dec 27, 2020 by Kishore Kumar Kasi
Hathway Hyderabad - Low Speed and No respone on Complaint Closed
The Provider promised *** mbps speed which is totally false.The provided modem coverage is also not good.There is no response on complaints...
Dec 05, 2020 by Kishnaja
Hathway Hyderabad - Hathway calls and refund issues Closed
I had made a payment of ***/- on **th march **** and ***/- on *rd of November **** but they didn't provide any service more over they are irritating me daily by there calls...
Dec 05, 2020 by REPAN BIKSHAPATHI
Hathway Hyderabad - Hathway Internet No installation after payment Open
I recently shifted to Hyderabad from Mumbai, as we are assigned to work from home we need Wi-Fi facility to work, I contacted hathway to install Wi-Fi to my new rental home. They took all my details and asked me to pay, I paid and shared hathwa...
Oct 15, 2020 by Danish Rafeeq
Hathway Hyderabad - Wifi not working Closed
My WiFi is not working since * days my account no ********** Hyderabad begumpet area...
Oct 14, 2020 by Nagarjun
Hathway Hyderabad - Getting Lower Speeds for 200 MPBS Hathway Broadband Subscriptions Open
I'm Naveen Gogineni, holding account number **********. I'm facing slow issues since the date of activation. And I've raised a ticket on this on the same day. And the same thing is conveyed to the Sales Person. But unfortunately, until toda...
Oct 13, 2020 by Naveen Gogineni
Hathway Hyderabad - Hathway Broadband Internet Internet is not working Closed
Your Request for Hathway has been generated with a Service ID -********W****** Your Request for Hathway has been generated with a Service ID -********W******...
Oct 06, 2020 by Udaya Kiran Ayinala
Hathway Hyderabad - Internet not available since one week Closed
I have shifted the internet address from srinagar colony to Nizampet. since the day connection is given on ** sep ****, despite of numerous calls the internet is still not working with all fake promises and blocking our numbers. ...
Oct 01, 2020 by sreepadma pasupuleti
Hathway Hyderabad - Broadband connectivity Open
we are facing connectivity issue since ** days. but no resolution. please we have complained about this ** times but no proper resolution. we are unable to do our work from home Lsi. our children classes are also distrubing. Even nodal officer ...
Sep 28, 2020 by chandrasekhar
Hathway Hyderabad - Worst internet issues with hathway broadband Open
I have been experiencing NO CONNECTION issues since last * months. I have been raising requests with them almost every week and month. These guys close the ticket without any solutuon? ...
Sep 28, 2020 by Vijay ram reddy
Hathway Hyderabad - Network Issue Closed
From past one week unable to browse the internet, raised multiple complains in help desk, Nothing got resolved my issues. Unfortunately beaten up with customer escalation issues with low band-width & connectivity issues multiple times...
Sep 25, 2020 by Madhu
Hathway Hyderabad - Hathway not responding after Payment Closed
Hello Team I’m Dasu. I have taken Hathway broadband unlimited plan connection * months ago. For * months i have used only ** GB, such a worst plan it is. So after multiple requests for upgradation, last friday thieir agent Abhiram who is ...
Sep 23, 2020 by Dasu Sala
Hathway Hyderabad - Internet connection disconnected Closed
This is regarding Service request number , ********M******, ********W****** ,********W****** I nearly lose my job. got * warning from my Manager. I spent unnecessary RS **** for bad service Hathway Broadband. ...
Sep 22, 2020 by Biswa Ranjan Dwibedy
Hathway Hyderabad - No internet Closed
From two days I'm not getting internet. Costumer care services are not even responding. A red light is popped up on loc. They said that they will come fix yesterday still it's not done yet. Place: sardarpatel nagar ,Hyderabad....
Sep 09, 2020 by Charan
Hathway Hyderabad - Hathway not responding to complaints about Internet connection issue Open
It's been more than * days since I lodged a complaint regarding my internet connection issue with Hathway customer care. I haven't been able to browse the internet since Friday noon. No one has contacted me regarding solving this. When I am try...
Sep 08, 2020 by GOURAV KUMAR SAHU
Hathway Hyderabad - Hathway broadband relocation Closed
Service ID: ********W******. Requested relocation of services and its been * weeks not resolved so far ...
Sep 07, 2020 by Nagarjuna Reddy
Hathway Hyderabad - Internet connection denied after payment Open
I BOOKED INTERNET CONNECTION FROM HATHWAY BROADBAND ON **-**-**** FOR MY HOUSE.I PROVIDED ALL DOCUMENTS THEU ASKED ONLINE.THEY TOLD THEY WILL GIVE CONNECTION WITHIN ** HOURS AFTER PAYMENT.I PAID THE AMOUNT THROUG THE LINK PROVIDED BY THEM.ONTHE...
Sep 05, 2020 by Peruri srinivas
Hathway Hyderabad - Internet not working and customer care not responding Closed
Hi, I am using Hathway broadband from almost * years. Everytime there is issue with there connectivity, in renewal time they call and send messages from * month before, but after that leave the customer, there connectivity is so pathetic that e...
Sep 04, 2020 by Jitendranath Alaparthi
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