File a Complaint against Hathway Hyderabad
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathway Hyderabad?
If you are not satisfied with Hathway Hyderabad, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Hathway Hyderabad and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Hathway Hyderabad
But before filing a complaint, you should
a. Contact the customer support of Hathway Hyderabad first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hathway Hyderabad - False advertising and harrassment Closed
I paid for a *+* months broadband connection with Hathway and they have de-activated the account after * months. I tried to get this resolved but there was no proper response. In addition to this, I keep getting these calls from their team t...
Aug 28, 2020 by Shashi Kumar
Hathway Hyderabad - Hathway Harass Customers Open
i raised a complaint on **th Aug about LOS of my hathway broadband. till now it's not resolved. Hathway don't provide ticket tracking sytem, they are not ready disclose who is working on ticket? i spend almost *hr in total from Aug **th talking...
Aug 23, 2020 by Naveen Kolli
Hathway Hyderabad - Hathway connection not activated even after making payment Closed
Hi i have paid Rs.****/- to Hathway on August *th. Transaction ID : *********** My account number is : **********. Inspite of multiple complaints the connection is not given or activated.This is absolute fraud....
Aug 18, 2020 by Venkata Raghavendra
Hathway Hyderabad - Miss use of my account Closed
Hey this is vinayak benawadi. Account number :********** Last year in November **th **** I closed my broadband account with account number as mentioned above. And returned all the devices like modem. And I moved to karnataka but my account...
Aug 17, 2020 by vinayak benawadi
Hathway Hyderabad - After getting amount not responding switched off Closed
hi Team, *days back taken hathway internet connection, they asked me to recharge first, after that technician will come and setup the connection, i made payment. after that they switched off and not at all responding. hathway person name Ra...
Jul 27, 2020 by Chandrasekhar J
Hathway Hyderabad - Account renewed but no internet Open
On * of July I've renewed my account by paying *** rs. It's been more than week I'm not able to receive internet. I've raised tickets and called customer care executives. No use is it. No one visited my place yet. ...
Jul 19, 2020 by T Rohith
Hathway Hyderabad - Broadband Internet connection Closed
Braodband connection is very unstable with low speed and frequently getting disconnected. Hathway Customer care is careless and irresponsibly closing the complaints without resolving and my son has lost online classes since * days and is contin...
Jul 16, 2020 by Chitrapu Hema Sri
Hathway Hyderabad - Very slow internet Closed
Very very poor internet connection.Eventhough we had a pack of ****gb per month, it's becoming futile due to weak connection. It's very important for us right now as we are working from home. Kindly resolve this issue. It's a humble request fro...
Jul 09, 2020 by Srilaksmi
Hathway Hyderabad - Renued the amount but not able to use network Open
I called the Hathway customer care the next day of the recharge to broadband but they said we have some technical issue this will be fixed by tomorrow but today upto three days from renewal I'm not able to browse net...
Jul 02, 2020 by D.saijagadeshwar
Hathway Hyderabad - Internet is not working from 5 days Closed
I failed complaint on the first day but till now it was not rectified. Due to covid ** we all are working from home and we know the situation is bad but the service people are coming and going but they are not solving the issue here. if i raise...
Jun 29, 2020 by Kiran
Hathway Hyderabad - No internet connectivity Closed
This is suyash agrawal, yesterday I applied for Hathway connection for *year and paid amount ****. Today morning **th June **** technical person came to my home and fixed modem and told me that it will start working by *pm and I'll get a call f...
Jun 27, 2020 by Suyash Agrawal
Hathway Hyderabad - Fault Router Provided Open
I have subscribed a new hathway connection and it's been **days but it shows no internet and I have submitted complaint multiple times and went to their office to seek assistance but they still haven't resolved the issue. And the agent is not e...
Jun 20, 2020 by K Raghavaiah
Hathway Hyderabad - Connection address change Closed
I raised a complaint regarding address change for my connection a week ago but still no response from hath even i raised the ticket in hathway app....
Jun 16, 2020 by Venkatesh chandubatla
Hathway Hyderabad - No internet connection Closed
My internet connection is not working from * days. I tried calling customer care but they didn't respond. I Mailed the nodal officers, messages in twitter still my problem is not solved. Also I amde a payment for extra GB which is not added to ...
Jun 15, 2020 by AINDALA Dinesh
Hathway Hyderabad - Slow and no Internet by the broadband provider Closed
My internet provider hathway is not giving me the promised internet connection, and I'm frquently getting low or no Internet at all, this us severally effecting my work from home and im getting complaints from my company, this may result into w...
May 28, 2020 by shubam sam
Hathway Hyderabad - Internet service is not very bad Open
HI Sir, I raised multiple tickets for the issue of internet and wi-fi not working, but without resolve those the tickets has closed. What is the process to close the ticket without my confirmation. Below are the ticket numbers. *. ***...
May 25, 2020 by Pardha
Hathway Hyderabad - Internet slowness Open
I am facing internet issue . please respond and resolve as soon as possible.....
Apr 20, 2020 by meganath tukaram
Hathway Hyderabad - Internet connection is not being provided Closed
I have paid an amount of Rs.****/- against my internet pack. They have called me until I pay the amount, but once after the amount is being paid, they have come to do the setup and now that they are not even answering my calls and though if the...
Apr 13, 2020 by Madhavi Dusari
Hathway Hyderabad - No Internet connection since more than 3 days Open
I understand the current situation and less resources are working at service provider end. But to close an issue i don't you think it will take more than * days. More than *** times I called the call center to get the issue resolved, but the s...
Apr 07, 2020 by Krishna Reddy
Hathway Hyderabad - Hathway refund Closed
Please help to refund my money which I paid for New hathway connection in Hyderabad Account number ********** It's been ** days they haven't installed till date Lot of negligence from their side...
Mar 29, 2020 by Sarada
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