File a Complaint against Eureka Forbes Aquaguard
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Eureka Forbes Aquaguard
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
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How to file a Complaint against Eureka Forbes Aquaguard?
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Eureka Forbes Aquaguard - DEMANDING MONEY TO REAPIR WHEN MACHINE IS IN AMC Open
Dear Sir, It is for your kind information that my Eureka Forbes genius model for registered mobile number ****** **** is under gold AMC till ****. From last few days from **.**.**** my machine is showing the indication to change the filter. Thi...
Oct 29, 2024 by ANKUR KANSKAR
Eureka Forbes Aquaguard - Service unattended for more than a year Open
I am writing to express my dissatisfaction with the service I have received regarding my Aquaguard water purifier, for which I hold a *-year Gold AMC. A scheduled maintenance in November **** was never completed. Additionally, I submitted a se...
Oct 11, 2024 by Shyam Sankar
Eureka Forbes Aquaguard - Eureka forbes not changed the candles Closed
My product is Aquasure Delight Ro+Uv+Mtds water purifier. Last year I renewed AMC for * years. As part of AMC, I raised a request to change the candles on ** Aug **** with request number CM-******-******** I called customer care many t...
Sep 25, 2024 by Srinivas reddy
Eureka Forbes Aquaguard - Eureka Forbes not exchanging Copper RO in warranty period Open
I bought a Eureka Forbes copper RO on **th September **** and it is not working since September *st ****. Filed a complaint on Eureka Forbes facebook page after which service engineer came and said he could not repair it and replacement copper ...
Sep 13, 2024 by Murli menon
Eureka Forbes Aquaguard - Eureka forbes RO Water purifier complaint not resolved Open
More than *.* months issue not resolves, they simply responded apology and resolve soon, sooner they cancel the request without any rectification or technician visit, now water leakage and overflow issue, not able to proceed. can you pls take a...
Sep 12, 2024 by Murugaiyan
Eureka Forbes Aquaguard - Water purifier is not functioning and the issue is never resolved Open
I have purchased the product * years back since then everytime I have faced problem in getting my product serviced. Every service request takes **-** days to be addressed and sometimes it never gets addressed. I had issue with my water purifier...
Aug 05, 2024 by Sachin S
Eureka Forbes Aquaguard - Complaint of irresoponsiblity Open
I did a complaint regarding service of the aqua-guard on *th July **** from my register no. ********** on their app. Till now the date is **th July ****, still no action has been taken in favour of the complaint. They have done AMC also of arou...
Jul 15, 2024 by Deepak Mandal
Eureka Forbes Aquaguard - SERVICE NOT BE PROVIDED Closed
Today **/**/**** I registered a complaint in eureka fobes that the water purifier is not working and today I had booked a slot of *pm-*pm but i waited till **pm but no one came, I called the eureka fobes helpline number twice and they said Your...
Jul 10, 2024 by Prateek Sengar
Eureka Forbes Aquaguard - Not repairing Closed
Even after repeatedly calling them, they say some board is not available and asking to buy new machine. What's the use of buying the machine if they don't provide the service and parts? ...
May 08, 2024 by Vasudeva
Eureka Forbes Aquaguard - Not getting service Open
I have book a reinstallation service request on *th april **** & book on avilable time slot * pm to * pm . but not getting any service from Aquqgaurd team or any update. once agin i book on *th april and getting same result no response from Eur...
Apr 19, 2024 by Bhsima Samal
Eureka Forbes Aquaguard - Filter Candles not replaced Open
I have an active AMC for my Aquaguard Classic+ water filter, which was purchased ** years ago. Every year AMC is getting renewed. I jaf renewed the same pn **.**.****. I had raised a service request on the same day as ty he filter is not work...
Apr 15, 2024 by Jojomon Antony
I have purchased AMC Package for my Aquaguard but no service person is visiting home to do maintenance. As I have paid already for package they claim, if you renew it online we often tend to not visit. To get regular service customer needs to t...
Apr 13, 2024 by Vivek Pawar
Eureka Forbes Aquaguard - Pathetic service pathetic team of technicians Closed
I am Priyanka Chakraborty Customer ID - ********** I am using aqua guard water purifier from last * years.. always do AMC..THIS YEAR my AMC will end on April..my purifier started working from last month...I am complaining again and again cal...
Apr 03, 2024 by Priyanka Chakraborty
Eureka Forbes Aquaguard - Not sending person to check filter even after purchasing amc Open
I called customer care * days back they gave me a slot of *-* pm for the service,nobody called and nobody came on the allotment time.i again called them and they said I will keep your complaint at HIGH PRIORITY n some will sure visit you.next d...
Mar 29, 2024 by Dr Ankita Dani
Eureka Forbes Aquaguard - Regarding non working of water purifier Open
I am using water purifier of Eureka Forbes, one day service person came for normal service which comes under AMC contact of Eureka Forbes,he done something wrong with the machin changes some part like PCB of the machine also changed tap valve f...
Feb 28, 2024 by Swapnil naik
Eureka Forbes Aquaguard - Regarding non working of water purifier Closed
Water purifier is not working , on **th February I have registered compliant for the same ,my water purifier is under AMC contract,I have paid more than rs **** for AMC contact,now Eureka Forbes is ignoring the issue as my AMC contract is about...
Feb 28, 2024 by SWAPNIL NAIK
Eureka Forbes Aquaguard - Not working the water purifier Open
I have been purchase the water purifier since ** month nobody has ask for servicing and now it is out of order...
Feb 20, 2024 by Bikash Dutta
Eureka Forbes Aquaguard - Service request not looked into Closed
We had a filter issue, water was not coming so I’ve called the customer service of eureka Forbes and filed a complaint. They asked me to pay the GOlD AMC which will include motor, filter and service charges and the technician would immediatel...
Jan 29, 2024 by Shravani
Eureka Forbes Aquaguard - New installation not carried out Open
I bought a new aquaguard water purifier on ** Jan ****. I request for installation to eureka forbes on online customer care by whats app and tele Call also. Till date not installed and no reaponse. ...
Jan 26, 2024 by T SURESH
Eureka Forbes Aquaguard - Serive not provided Closed
I purchased the gold AMC plan of your company on **/**/**** on that day the filters were changed but the water filter is not working properly the machine is constantly leaking water and water is filling very slowly service engineer Yadav i...
Jan 09, 2024 by Shiv Bala
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