File a Complaint against Dominos Pizza
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How to resolve Dominos Pizza complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Dominos Pizza?
If you are not satisfied with Dominos Pizza, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Dominos Pizza and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Dominos Pizza
But before filing a complaint, you should
a. Contact the customer support of Dominos Pizza first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Dominos Pizza
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Case Details
Personal Info
Resolution
Dominos Pizza - Charged for a bag with the restaurant's logo Closed
I am not sure of the law, but I am charged extra for a carry bag at Dominos Siliguri, with the brand's logo over it. As said earlier, I am not sure of the law, but I don't think its fair to charge for bags, and also promoting your brand along s...
Nov 25, 2019 by Nishant Jain
Dominos Pizza - Dominos not honoring 30 min guarantee Closed
I placed a prepaid order with dominos on **th nov at *:** pm via order no ***. The order was delivered at *:** pm more than * hour late. I raised a complaint via concern no ********. However after multiple followups, dominos called back and den...
Nov 17, 2019 by Jayant kumar
Dominos Pizza - Already eaten Choco lava cake Open
I had ordered a choco lava cake and * garlic bread sticks from Dominos and I had received a half eaten choco lava cake. I called them trying to get it replaced but they kept on putting me on hold....
Nov 14, 2019 by Rohan Shukla
Dominos Pizza - Late than 30 minutes and took around 1 5 hrs to deliver Closed
I ordered burgerizza from Dominos Pizza-HSR layout at **:** and it was finally out for delivery at **:**. They took more than ** minutes just to prepare. Also the order was made via PhonePe switch, which further added to the fraudant by showin...
Nov 10, 2019 by Vagisha Shree
Dominos Pizza - Domino s pizza delivery messup Open
Delivery after *.* hours compared to the company's promise of ** minutes. We finally received totally cold and inedible pizzas. Domino's promised a full refund which hasn't materialised after nearly * months and several follow-ups. Complaint re...
Oct 17, 2019 by Shikha Khandelwal
Dominos Pizza - Poisonous food delivered Open
I was delivered pizza worth rupees *** after * hours of long waiting and the cold pizza was delivered with *up instead of coke Please refund my *** rupees to my account of phone number **********...
Oct 08, 2019 by Prabhat
Dominos Pizza - Refund for Payment deducted multiple times on a single order Open
I had placed an order from Dominos App (Mulund West Store, Mumbai ) on **th May. Order No ***. I first tried paying through Debit Card which did not go through. App showed "Something Went Wrong". I was taken back to the payment page. Here I s...
Sep 18, 2019 by Sunith
Dominos Pizza - Food not delivered. Money not being refunded. Closed
We had placed an order in Bangalore at *.** PM on **-Sep-**** for Rs. ***. Order ID: **. The order was not delivered at all. Then suddenly at *.** we see the status of the order as Delivered, without actually delivering the pizza. We called up ...
Sep 16, 2019 by Saurabh Jain
Dominos Pizza - Late delivery refund Open
This is regarding the refund claim for the delayed order (Order no. *** placed on **th July ****). I have already raised this concern with dominos customer support on the **th July itself (Concern ref no ********). After that, they (Dominos) su...
Aug 22, 2019 by Atul Kulal
Dominos Pizza - Pizza not delivered Closed
Hi, i ordered at **:** on **th august. and i received it at *:** but since my pizza cheese and topping were smashed into the box so i called them to remake it and they agreed to it. But, i didn't receive it till *:** also, then i again call...
Aug 15, 2019 by jalaj gupta
Dominos Pizza - Terrible food delivery service Open
I had placed an order for a pizza from Domino's on **th July at **.** PM through Zomato app. Mobile number used for the order was ********** and the order no. ***. The delivery status of the order on both Zomato and the Domino's tracking showed...
Aug 10, 2019 by Surya Prakash
Dominos Pizza - Package not Delivered Open
I have ordered * Pizza along with add on. Got my order post * hour ** min and when I got my order my pizza was competitively crushed. On complaining delivery boy said I will bring new pizza. Initially I have resisted but left with no other opti...
Aug 03, 2019 by Pankaj Goyal
Dominos Pizza - Dominos pizza Open
Dominos pizza charged me for a paper bag which has their name and it is big in size when I sent my driver to bring me a veggie pizza yesterday . The paper bag is toobig for a small pizza I ordered. How can they charge when they are advertising...
Jul 27, 2019 by Ujwala Attaluri
Dominos Pizza - Charged amount twice for single order Open
I ordered pizza via net banking and during the process, the first-time transaction failed. I started the transaction again and it was successful. But money got deducted both the times. I told the issue to dominos and they said that they will ch...
Jul 18, 2019 by Mohit Rawat
Dominos Pizza - Dominos money refund issue after order cancellation Open
I have ordered Pizza through Dominos mobile website on **th June ****. The order was placed and I made a payment through credit card. Since the delivery took more than ** mins I called the customer care to inquire about the order. The customer ...
Jul 10, 2019 by Ashwin Balaji
Dominos Pizza - Charging for carry bag with company logo Open
Yesterday I went to dominos in Pragathi Nagar, Kukatpally. I ordered a pizza for takeaway. They charged Rs.** for the carry bag. I told them this is illegal but they were not in a position to agree. They told me that they didn't get any approva...
Jun 29, 2019 by Srikanth Reddy Ginnuri
Dominos Pizza - Extra charges for carry bag Open
When i stepped into dominos pizza tezpur on **/*/** to order for roasted chicken wings, they charged me the extra charges for the carry bag without knowledge. When i asked them later about the charge they said already the bill has been made so ...
Jun 24, 2019 by Dr daisy mahanta
Dominos Pizza - Complaint against your executive Mr.Abdul from medhipatnum branch Closed
Please be informed that I have placed a order on **st june at **:** am and estimated delivery time was given to me is *:** am . And my order has been placed at Mendhipatnum branch, Hyderabad,India When the order has placed your executiv...
Jun 22, 2019 by Pratap
Dominos Pizza - Food NOT delivered Closed
I have ordered a Domino's Pizza using zomato app (order no **********) on **th June **** at the evening my order was a pizza garlic bread cheesy dip and Pepsi bottle. after almost ** minutes of my order I got a message that my food got delive...
Jun 21, 2019 by Bharat Bhushan Goyal
Dominos Pizza - Extra charges Open
I took * pizzas for packing and they charged me RS ** for carry bag. Even if Bata got charged why they don't....
Jun 14, 2019 by Dr. Aaruni
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