File a Complaint against D2h Videocon
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against D2h Videocon?
If you are not satisfied with D2h Videocon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose D2h Videocon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from D2h Videocon
But before filing a complaint, you should
a. Contact the customer support of D2h Videocon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
D2h Videocon - D2H Videocon wrong recharge Open
On * June I haved recharge for monthly package of RS *** pack, their executive wrongly activates HD channels and after ** days deactivate my services,I had given a complaint and was assured problem will be solved a.s.a.p ,I had given a real mai...
Jun 26, 2019 by Harry Xavier
D2h Videocon - Excess amount deducted and not refunded Closed
I took service of d*h on **th June where I paid Rs. *** towards service charge by cash to engineer. Later on the amount was deducted from the account also. I raised complaint on ** the June itself vide complaint no ********* but issue remains...
Jun 22, 2019 by Pranav Kumar
D2h Videocon - No service from Videocon d2h Closed
Hi, Though I have raised multiple Complaints and Calls to d*h Customer Care and Nodal Office, Hyderabad my d*h connection problem is not yet resolved. Below are the few Complaints I have raised from **nd April **. ********* ********* ...
Jun 07, 2019 by Siva Rama Prasad Odugu
D2h Videocon - Set up box not working Closed
I have raised a complaint again Videocon d*h regarding setup box not working on *th June on phone by calling customer care and they said they will send a technician with in ** hrs and rectify the problem. After the given time,there was no res...
Jun 07, 2019 by Neha Dubey
D2h Videocon - Provide old model of set top box by taking my new model set top box Open
Just after installation, they tried to change it with the old model. But when I faced a problem again they changed with the old set-top box. I kept on calling customer care and writing an email for several times. They don't solve the problem. I...
Apr 28, 2019 by Mohammed Naseemm
D2h Videocon - Dth service not provided after filing complaint for 5 times Open
Gave complaint about my no signal problem in videocon d*h company for * times I have not received any response till date. Its been * weeks....
Apr 22, 2019 by Swastik
D2h Videocon - Customer care is not responding Closed
Since the last three days, I try to recharge Dth. Before that, I want to know any package or offers. So I try to call customer service but they did not respond to my calls. Simply they told our system was not working we can't help you. You can ...
Apr 19, 2019 by Mulla Abul husen
D2h Videocon - 2nd connection mirroring Open
D*h id - ******** The new TRAI guidelines say that there is no discount on the *nd connection so we are free to choose different channels for the *nd connections not necessarily mirror the primary connection. I have been calling them they have...
Apr 12, 2019 by Asghar ali
D2h Videocon - Set top box not working Closed
Videocon D*H HD set-top box not working since *th April **** without any intimation prior, no messages, no SMS nothing. The set-top box is not going further "D*H" page. I tried calling customer care, but it's not reachable. Any time it gets co...
Apr 10, 2019 by Harish
D2h Videocon - D2H cheating customers Open
My D*H Customer ID. *********. I recharged my dish connection with Rs ***/- on *th April **** for all Telugu channels. After recharging some Telugu free channels are not coming. Immediately I called * times to D*h customer care and given compl...
Apr 05, 2019 by Kondaveeti Apparao
D2h Videocon - Package not delivered Closed
I am not able to view my favourite channels. I called customer service n number of times but no one is receiving the call. It's a total time wastage for us....
Apr 05, 2019 by Nasreen
D2h Videocon - Relocation charges deducted twice Closed
Recently (on **-**-****) I relocated my d*h connection and paid Rs. ***/- by cash to service engineer. But yesterday In my d*h account (id:********) the services stopped and I received an error message that "You have insufficient balance" while...
Apr 03, 2019 by Arun Singh
D2h Videocon - Amount being deducted but TV not working since activation Closed
Videocon d*h is not reachable since months after wasting hours of trying. If call connects then they transfer to their senior for resolution but call disconnect. They don't call back after registering call back option. The company is failed. My...
Mar 30, 2019 by Manoj Gera
D2h Videocon - Active channels did not deactivated Closed
I have called many time customer care to deactivate the fitness activities and kids active channel. Every time they said we have deactivated it. But still, they are not deactivated. Poor service. Customer id is *********....
Mar 21, 2019 by Rahul Panwar
D2h Videocon - Mirror connection channels are not allowed Closed
D*h forcing the customer to copy primary selected channels to mirror and no option given to update or edit mirror connection channels....
Mar 16, 2019 by Naveen Kumar R
D2h Videocon - No assistance on activating channels as per new TRAI rules Open
As per new TRAI rule, I selected my channels and want them to be up and running. I have two d*h Videocon set top box but want to activate only one set-top box and for that matter, I have been trying to seek assistance from customer care. Every ...
Mar 16, 2019 by Anshul Sharma
D2h Videocon - Services not started Closed
As per trailing guidelines I chose my plans. I recharged with the full amount but service did not start * days completed. I try to contact customer support team but they have not solved problems. The customer service representative has very bad...
Mar 08, 2019 by NARENDRA
D2h Videocon - No channels working Open
My customer id *********. Only free channels were coming for more than * weeks even after selecting my pack. Called up customer care and it doesn't connect. But * weeks blackout is something which forced me to lose the money and spend additiona...
Mar 04, 2019 by Harish Koka
D2h Videocon - Services not given Open
Sir I m the customer of d*h videocon. My customer Id is *******. Our d*h provider is not running free to air channels like dd sports. Please help in getting this issue resolve....
Mar 02, 2019 by Rajeev dhingra
D2h Videocon - Dth rules not followed Closed
Videocon d*h is not following the trai rules. As per trai customer has the right to choose their free channels. But in d*h they have some base back and we have to choose one from them and by default, the pack will have *** channels. Because of ...
Mar 02, 2019 by Karthik
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