- Zomato := lunch not delievered and denying refund Open
This complaint is to highlight about zomato team from top to bottom .I have order food from zomato on ** October, order I'd **********..once I order food for lunch got a msg your order will be delivered in ** min, but after ** min I got a msg that order is cancelled because your phone is unreachable, I immediately calll the delivery boy ..he said you are not at your home and phone is unreachable..but here delivery boy caught red handed beacause was at home at that time ..then I called to owner of * times Priya panchwati, shahdara ..that zomato delivery boy Mr.Rajesh has not delievrered the order .but no response, then I chat with zomato cc name Ritika and escalate to email@example.com..please ask the zomato team to send a proof of call log and send a screen shot if they have called me ..they are not refunding *** amount..its a matter of cheating ..swiggy is much better than zomato ..customer beware of zomato they are simply looting people and not refunding .
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"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
I ordered the food from Chullah Bhatti bangalore at *:** pm on * th Jun ****. I paid money also. Zomato was showing my order will be delivered by *:**pm. But till **:** pm it was not delivered, and then zomato was showing your ordered delivere...
Jun 05, 2019 by Anoob
Zomato - Zomato are cheaters Closed
First of all, Zomato did not deliver my order to the address I updated, then I get a call that they cannot deliver as it is * km away. When I cancel the order they have the cheek to advise me that a cancellation fee is applicable. This kind of ...
Jun 02, 2019 by Carlton Fernandes
Zomato - Order not delivered Closed
I placed an order on * June **** at **:** a.m. from Biryani Bhaijaan, Gurgaon. The order was accepted and then ** minutes later I was informed that my order will not be delivered. Zomato is cheating its customers....
Jun 01, 2019 by Shantanu Gupta
My order was flagged as delivered in the app, but the delivery guy did not actually deliver my food. When I took this issue to the customer care, they are refusing to my concern for * days....
May 31, 2019 by Harish
The delivery boy denied to deliver the food. And was missbehaving on call. He reached approx near my location and then when I instructed him about my exact location he denied to came there and missbehaved. Then he left and marked my order 'del...
May 30, 2019 by Anurag Sinha