Zomato
- Zomato := lunch not delievered and denying refund Open
Rocky kumar filed this complaint against Zomato on Nov 06, 2018
This complaint is to highlight about zomato team from top to bottom .I have order food from zomato on ** October, order I'd **********..once I order food for lunch got a msg your order will be delivered in ** min, but after ** min I got a msg that order is cancelled because your phone is unreachable, I immediately calll the delivery boy ..he said you are not at your home and phone is unreachable..but here delivery boy caught red handed beacause was at home at that time ..then I called to owner of * times Priya panchwati, shahdara ..that zomato delivery boy Mr.Rajesh has not delievrered the order .but no response, then I chat with zomato cc name Ritika and escalate to order@zomato.com..please ask the zomato team to send a proof of call log and send a screen shot if they have called me ..they are not refunding *** amount..its a matter of cheating ..swiggy is much better than zomato ..customer beware of zomato they are simply looting people and not refunding .
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Zomato
Resolved
Frustrated? File a Complaint
Dell
"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
Related Complaints
Zomato - Zomato order not delivered while the executive was lying Closed
I ordered food from zomato at **.** it shows delivery time in ** mins Food didint came a call came at **.** and told that my order was camcelled but i can get it at *.** as restaurant is open from inside but closed from outside and forced me ...
Oct 23, 2023 by Kailash sadhwani
Zomato - Not delivered Closed
The delivery boy very rude, manner less. He started arguing with me just because I don’t have change . After the argument he said that he will cancel the order from his side. But I don’t want to cancel. He’s showing attitude. That’s not...
Oct 19, 2023 by Nazia parween
Zomato - Zomato money refund Closed
I placed a food order through Zomato on oct ** and the payment gateway constantly failed. My account was deducted twice . Now comes the refund . . despite several emails and Zomato chat..the only reply I got is that your money never reached us ...
Oct 18, 2023 by Asha chowdary
I have ordered some food from zomato around *:** and the estimated time of delivery was ** minutes. i waited for the food , but it didn;t came. then i waited for some more time. then i contacted customer service. They told that it is delayed so...
Oct 16, 2023 by Shreyash Mahajan
I have placed an order on Zomato around *:** AM from a veg restaurant for two items. First of all the delivery was delayed by ** minutes and received two incorrect items. After reaching out to the customer support. They completely denied for re...
Oct 15, 2023 by Beryl
