Loading...
Puja Ganguli filed complaint against Yatra on Nov 3, 2021
The money is not important but this is unjustified.I booked ticket through Yatra for me and my husband for *th November,**** and availed their Cancellation Protection Policy.Later Indigo changed flight as the earlier flight was cancelled.This did not reflect on Yatra.So I mailed Yatra that I need to cancel a passenger,but the new details are not showing on Yatra.Yatra didnt allow me to cancel and asked me to do it through airlines, so I did.When I received refund mail I contacted yatra about my cancellation coverage,Yatra said I cant avail it as I cancelled directly with airlines.My point is, Yatra never told me that there is no option to cancel a passenger if trip gets updated by airlines.So yatra did not give me any option to cancel,and then in turn said I am not eligible for coverage.Yatra should have had a disclaimer that they cant cancel flights in case it is updated my the airlines,right?
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
My refund for my flight from Bangalore - Srinagar - Bangalore was cancelled and a refund of Rs.*****.** was to be processed from their end. While they have mentioned that they have processed the refund, the money ha...
Hi, I had booked flights from yatra.com from Mumbai to Male and return for * passengers. I cancelled mumbai to male on medical grounds and rescheduled the return flight. Spoke to Indigo for medical exceptions and t...
I was booking train ticket through Yatra app and payment was completed but ticket was not booked. Want my money?
My refund was processed on *th jan '** but still not credited.
I had booked a ticket from kolkata to bangalore for feb *th on *st jan, i had to cancel the flights cause of personal reason, but i cancelled under the dgca policy, to get full refund. they said as soon as the airli...