- Yatra skipped a clause and cancelled my insurance coverage Closed
The money is not important but this is unjustified.I booked ticket through Yatra for me and my husband for *th November,**** and availed their Cancellation Protection Policy.Later Indigo changed flight as the earlier flight was cancelled.This did not reflect on Yatra.So I mailed Yatra that I need to cancel a passenger,but the new details are not showing on Yatra.Yatra didnt allow me to cancel and asked me to do it through airlines, so I did.When I received refund mail I contacted yatra about my cancellation coverage,Yatra said I cant avail it as I cancelled directly with airlines.My point is, Yatra never told me that there is no option to cancel a passenger if trip gets updated by airlines.So yatra did not give me any option to cancel,and then in turn said I am not eligible for coverage.Yatra should have had a disclaimer that they cant cancel flights in case it is updated my the airlines,right?
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
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I was booking train ticket through Yatra app and payment was completed but ticket was not booked. Want my money? ...
Feb 09, 2024 by Kamlesh Patel
Yatra - Refund not credited Closed
My refund was processed on *th jan '** but still not credited....
Jan 20, 2024 by Tenzing Zompa
I had booked a ticket from kolkata to bangalore for feb *th on *st jan, i had to cancel the flights cause of personal reason, but i cancelled under the dgca policy, to get full refund. they said as soon as the airline processes the refund, they...
Jan 11, 2024 by Megha Pradeep
Yatra - Refund not received Closed
On *st Jan **** my bus was cancelled by bis operators. After that I called bus operator and he told me refund was initiated from there side and told me to contact yatra ( platform where I booked my bus ticket)after that I mailed to yatra on * J...
Jan 10, 2024 by Yash Bisen
I paid the amount of flight reschedulement twice on *th oct as they said the first payment is still in the gate way .I raised the same issue again and again but yatra didn't reply properly .The payment was done at *:** pm...
Oct 19, 2023 by Barlin Laishram