State Bank of India
- Wrongly charged credit card fees Closed
Sourabh Garg filed this complaint against State Bank of India on Jun 09, 2020
In Feb **** when i was in Delhi i received a call from SBI credit card agent she said that they offer credit card with a limit of ***** and no credit card fees will be charged in the first year. But during lockdown when i received the card the fees was already charged to my account and when i try to connect to that agent she didn't not respond me. I have call recording of that conversation in which she clearly says about all the terms which i write above. Today i called her from another no and she picked up the phone she agreed with my complaint but after that she again ignoring my calls and didn't not respond me. Further late fees is also charged on non payment of my dues.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
State Bank of India
Resolved
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Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
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