Buysnip.com
- Wrong wifi card and no refund Open
rajneesh verma filed this complaint against Buysnip.com on Jul 23, 2019
I ordered a WiFi card : DW****A BCM*****ZAE and the company sent me a card after almost * weeks which was not the right card and had compatibility issues. It was a realtek card and had to returned.
Order no. *****.
The card was ordered on **th june**** and once I found out its not the right card I called the company customer care which they never pickup and if they pickup they make you go in circles.
So I asked for a refund, guy said wait and send the card back first, I sent the card with dtdc which they received within * days and I had to spend *** rupees extra for the shipping. Once they received the card they again said wait and gave me a run around after about ** calls they said send an email.
I send an email for a refund on **th July asking for refund with the shipping that I paid, this time same guy started laughing on the phone telling me wait for a week, now I called them back today i.e **rd July ****. This time he said wait till * pm noon and he will get me a call with another guy who will do something.
This guy never called me, I called him back at ***pm asking for refund(before that I called them * to * times and no one picked up.
This guy said we cannot refund as we have already procured another card that you requested in the begaining. I clearly told him him that I was promised a refund as it was a wrong card to begin with as soon as I received the card.
They are not cooperating and not ready to give me a refund. I have been given a runaround from the month of June and its almost end of july.
I need my money back and not the card as I already got my WiFi card for a much better company. Please help me get my money, it has been a horrible experience dealing with these guys.
Total amount is :****
I would definately want to file a penalty if possible against these people.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Buysnip.com
Resolved
Frustrated? File a Complaint
OYO Hotels
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
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