Loading...
Rahul Verma filed complaint against Pepperfry on Mar 24, 2019
I raised an order ********* on Mar *, ****, *:** PM. I waited till **th March for the delivery. When the delivery guy came at my door, they opened the package and I found it as the wrong product. I rejected the product at the same time. Delivery guys packed the goods and took that with them right away. I called Pepperfry and HomeTown team immediately to make them aware of this return. I explained the whole situation and requested them to initiate the refund money to my bank. They gave me a promise - I will get a call from the case manager in **-** hours.
Now, it is * days and more than *** hours, I didn't receive any call from any case manager. It's my hard earned money (Rs. **,***) and I am damn worried about it. Now, I am following up every day with Pepperfry customer service team and they give me false promises that I will receive the call today EOD. This "today EOD" never comes.
I want my money refund in my bank. Please prioritize and help me to resolve this issue.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am writing to request the return of a Small Standard Gel Memory Foam Pillow purchased from Pepperfry on dated Thu, * Dec ****, as it has been causing significant discomfort to my neck. Despite its description...
I purchased two single beds, one bedside table and one sleepycat mattress from Pepperfry via order ID - *********. Problems with the beds were as follows: The site shows the breadth of the bed as ** inches, it...
i purchased a nesting coffee table order no. *********. the table has manufacturing defects and i raised a complaint for the same. the company said that they would send a carpenter but its been * days since the deli...
Refund not credited and product taken back its been more than * month
I ordered a table and a bookshelf on pepperfry on *th Feb, it was to be shipped on **th. Now on **, I got a message that you got a refund. Which I did not ask for. If you cancel your order on pepperfry, they give yo...