Pepperfry - request the return of a Small Standard Gel Memory Foam Pillow

I am writing to request the return of a Small Standard Gel Memory Foam Pillow purchased from Pepperfry on dated Thu, * Dec ****, as it has been causing significant discomfort to my neck.


Despite its description as a supportive pillow, Unfortunately, after just one use, I have experienced significant discomfort in my neck. As you may know, using an unsuitable pillow can negatively impact neck alignment, leading to disrupted sleep, muscle tension, and even chronic pain over time. Unfortunately, this product does not suit my sleeping posture or provide the support I require. Given my immediate discomfort, I am concerned about the potential impact on my health if I continue to use this pillow.


I have initiate return of the product on the Thu, * Dec **** and it is under * days return policy. I would appreciate your assistance in processing the return for this item. I kindly request you to align pickup executive on priority to return the same.