Myntra.com
- Wrong product delivered Closed
Somyadarshna filed this complaint against Myntra.com on Jul 18, 2018
I ordered Reebok pink sublite running shoes on *th july,** and received delivery next day but a wrong product. I received some other model of Reebok brand in black and red color. The same day i.e. *th July I placed return request, which was denied and again I placed same request on **th July and denied again. Repeatedly they asked me to wait for **-** hrs and after a week they refused to provide me any solution by stating their authentication process. I was assured that my issue will be resolved but it didn't happened. They wasted my lot of time and ended by providing no solution. I am bearing the loss. All customer care executives provide different statements and the supervisor is just rude and hopeless.
Please help me to recover loss.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Myntra.com
Resolved
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