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Myntra.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra.com?
If you are not satisfied with Myntra.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra.com
But before filing a complaint, you should
a. Contact the customer support of Myntra.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Myntra.com - Myntra Account Deactivate Without Any Reason Open
I Am Very Valuable Customer of Myntra Since ****. I Had Shopped Approx **-**k From Myntra And * Days Ago on ** August **** When i Ordered Something And Return it Next Day My Account is Deactivated Without Any Single Reason Also in My Myntra Acc...
Sep 03, 2024 by Manav Prajapat
Myntra.com - Return pick up failed multiple times Open
*. On **-**-**** i bought House of pataudi shoe from Myntra.com *. On **-**-**** delivery failed due to unknown reason *.On **-**-**** product delivered but same day i lodged a exchange request due to quality issue. *.On **-**-**** the deliv...
Oct 17, 2022 by subhasis bose
Myntra.com - Empty box sent by Myntra with a bill and not accepting and not refunding my money Open
I ordered * items from Myntra and one package turned out to be empty with only bubble wrap and bill. I complained to customer care, they said will investigate and no reply since then, so I connected again for updates and they denied that it was...
Aug 17, 2022 by Kavita Tiwari
Myntra.com - Wrong items delivered Closed
I ordered mk watch but they send me rolex copy watch and inside brand box myntra orange tape was Tampered that box is inside the myntra delivery box so unable to know inside this type of happing now they refuse to return i given all proof but t...
Aug 06, 2022 by RAMESH KUMAR
Myntra.com - My order got cancelled Closed
I placed order from Myntra on and it was a tshirt. As i was waiting for the delivery and suddenly on **th of june in the morning i got message that my order got cancelled due to unforeseen circumstances and when called to the customer care of...
Jun 15, 2022 by Abhishek Paliwal
Myntra.com - Return request declined for unrealistic issue Open
I had ordered two products from a saree and a lehenga. I did not like the stitch and design of the lehenga and i did not like the pattern of the saree, the blouse piece in the saree is of maroon color and the saree is of pink color which is tot...
Feb 26, 2022 by Sneha Bedrekar
Myntra.com - Wrong product received and company not giving back refund Closed
Order ID # ******* ************** They delivered a wrong product to my address. Now they are not accepting return and not giving refund. I ordered a Black Tommy Hilfiger wallet and I received an entirely different product. It was a differe...
Sep 10, 2021 by Shubhi Asthana
Myntra.com - Fake product Open
I received a fake crocs under the name of apl instead of original crocs ...
Jul 14, 2021 by Gurpreet chawla
Myntra.com - Refund for 2 canceled items Closed
I have canceled an order on * May, **** but still haven't received the refund. They have shared an incorrect bank reference number. I contacted the bank and they said that the money was not successfully initiated by Myntra. I tried calling th...
May 28, 2021 by Subhashree Sahu
Myntra.com - Wrong product delivered Closed
i recieved a coffee mug which i snot what i orderd i ordered two tahirts and i havent received them...
Mar 20, 2021 by naman shukla
Myntra.com - Product missing Open
I booked a watch and received a package with no watch. I am fed up of calling for customer care for solution. fraud myntra is looting people. There are a lot of such cases on the internet. Please ban myntra and provide a refund....
Feb 13, 2021 by Suriyarashmi S
Myntra.com - Delivered a damaged product and now declining for return and refund Closed
I had ordered Caprese wallet from Myntra and It got delivered it on *th February. When I opened the parcel it was damaged from both the sides. I put a return request on the same day only and Myntra put my return on hold saying it is damaged and...
Feb 08, 2021 by Anuja kadam
Myntra.com - Refund declined by giving false excuse of tags missing Closed
I bought the us polo jacktet but I didnt like the product as I thought soo I returned it with proper tags to courier man. After *-* days they are saying that tags are missing but I returned with proper tags. What is my fault. If you guys won't ...
Jan 13, 2021 by Amit chaturvedi
Myntra.com - Myntra com not accepting return of an unused damaged product Open
I received a damaged product ( Catwalk - Women black solid sandals ), ORDER ID # ******* ************** When returned, they rejected the return saying there is no price tag and reshipped the item back to me I checked the product and it had * ...
Dec 02, 2020 by Priyanka saha
Myntra.com - Credit expired Closed
there was **** credit in myntra account. Because of pandemic i wasnt able to use it in there time limit. Now they say it has expired and you cant use it. Its my cash paid money not any promotional credit .pls help me to get back my refund...
Nov 27, 2020 by Aakash Goyal
Myntra.com - Wrong product received Open
I ordered Flying Machine Jeans from Myntra but received a T-shirt of the same brand. I also reported the issue on the same day to Myntra customer service and they assured me return pick up. But the delivery guy next day rejected the product and...
Oct 13, 2020 by Harshit Chhajer
Myntra.com - Wrong Product Delivered Refusing Return and Refund Now Closed
Respected Sir/Ma'am An order of "BLACK TEXTURED SLING BAG" - "LYCHEE BAGS" was made on with the following details : PLaced on : -**th September **** Order No. - *******-*******-******* Payment Mode - UPI. The product that we had rec...
Oct 12, 2020 by Peter Marandi
Myntra.com - Return put on hold Open
I placed an order for wrogn shirt and received a lady top.. I returned the item as it is and they put my return on hold without refunding my money.. I have to face problems for their fault...
Oct 05, 2020 by Phani Kumar Chalamasetty
Myntra.com - Wrong Product delivered Closed
I have ordered highlander shirt ,Myntra delivered used Levi's shirt with fake highlander tag and denied to return the product....
Sep 14, 2020 by Tapan Kumar
Myntra.com - Delivering of wrong product Closed
As per description it was mentioned the item includes * bed sheet, * pillow cover and * comforter....and after recieving the parcel i got only comforter cover instead of comforter and when i applied for return they cancelled my return request ...
Aug 26, 2020 by Shah saima
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