Amazon - Wrong product delivered

Firoz Alam filed complaint against Amazon on Apr 16, 2022

I ordered a camcorder on **th March **** for Rs *,**,***. And on ** March ****, I got a cream of *** rupees which I got very upset seeing. I complained to the customer care of Amazon the same day they told that your complaint has been registered you will get the solution of the problem after * days but when I called again they told Sir, we cannot help you, our team has investigated, they told that the camera has been delivered to you, although I did not get the camera. I have unboxing video also i sent video to them but no response. I have all evidence call recording, product unboxing video, delivery boy number. PleaseHelp. Thank you.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazon

994

Total Complaints

406

Total Resolved

40.85%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Shujath khan on Nov 28, 2024

Amazon – Amazon fresh not delivered Closed

Hello, order #***-*******-*******, ticket number D*********, Very bad experience with Amazon customer service/ Amazon fresh team so far our order was supposed to be delivered on Friday with ** items still has...

Chandranshu on Nov 15, 2024

Amazon – Package not dispatched and refund is not issued against cancellationClosed

My order dated * Nov **** was to be delivered on ** Nov ****. After multiple assurance from amazon, I didn't receive the order and I had to cancel the order on ** Nov ****. Now after one whole day, the order is stil...

Rakesh Gupta on Oct 28, 2024

Amazon – warranty not honoured Closed

I purchased Darson A* pressure washer from Amazon but it stopped working immediately. It is still under warranty. DARSON by Shakti Technology is not responding and Amazon is saying I have to contact the seller

Suman kumar on Oct 12, 2024

Amazon – Package not delivered by AmazonClosed

Hi, I am bringing this to your notice that I have been scammed by amazon and their employees The product (Order # ***-*******-*******) has been marked delivered without delivering the product. Upon reaching out...

anil on Oct 10, 2024

Amazon – Return is not processing instead of return pickup amazon is just rescheduling it again and again Closed

i ordered a lenovo thinkpad laptop in amazon recent sale and it got delivered on *st October but the laptop which i received was a used product with complete different model and configuration. On this i raised a com...