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Firoz Alam filed complaint against Amazon on Apr 16, 2022
I ordered a camcorder on **th March **** for Rs *,**,***. And on ** March ****, I got a cream of *** rupees which I got very upset seeing. I complained to the customer care of Amazon the same day they told that your complaint has been registered you will get the solution of the problem after * days but when I called again they told Sir, we cannot help you, our team has investigated, they told that the camera has been delivered to you, although I did not get the camera. I have unboxing video also i sent video to them but no response. I have all evidence call recording, product unboxing video, delivery boy number. PleaseHelp. Thank you.
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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
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