Salebuy.in
- Wrong product delivered Open
Santhosh filed this complaint against Salebuy.in on Nov 30, 2018
This is regarding an online website sale of Nokia N**** mobile. I saw the product in this website for half the price and ordered and from their office I received a call to confirm the order and I asked them if the phone is genuine product of Nokia and the telecaller said yes it is, and I gave a yes to proceed with the order. I received the order on **st Nov and when I received after paying the money of ₹ **** to the blue dart courier man I opened the parcel to see a China Mobile with the price tag of ***. I immediately went to the website to get the number to call them to my surprise I didn't not find any contact numbers. There was a tab with return and replacement so I tried sending them message for return that was in the name of "hello@salebuy.in" where the mail was not getting delivered and each time I try it was bouncing back saying the mail ID has been blocked. So I went again to the site tried contacting them through their "contact us" tab where there was a provision of sending message for business so I have send them each one message for eight days and still no response. So I tried methods to find out their number and address and somehow got the address of B**-fourh floor, Aruna Park, Laxmi Nagar, Delhi ******. And one phone number of one Mr Anil **********. I tried contacting this Anil and first he took the phone and said to send me the details of the product and waybill number and I messaged him the same through SMS and I didn't get any response so the next day I called him again to ask what has happened and he was acting weird stating that he is not working in that company and he owns a manufacturing company and I told him that he only asked me to send the details of the issue and he will do the needful, but he said that nothing he told and I told him I have proof of call made to him and I said I will give complaint and will send someone to his office and will see to that he pays for the fraud he does and he said that he is ok with what I try to do bring him to justice.
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Resolution Demanded:
Refund / Credit for purchase
Salebuy.in
Resolved
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