Ajio.com
- Wrong product delivered Closed
Ansumai Basumatary filed this complaint against Ajio.com on Jun 04, 2021
I have purchased Rayban sunglass Model **** ***/**** on *st may **** and was delivered to me on **th may. To my surprise when opened the box i totally got different Rayban model **** which is totally fraud. I have unboxing video record proof of it. So i have sent many mails regarding the issue with video proof and images as per told from their end, also i have asked them about the cctv footage from their end but they failed to provide me. I requested for return pick up but now they have cancelled it too.
Do help me in retrieving my refund amount. I have proof of invoice, wrong product images and unboxing video.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Ajio.com
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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