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Ajio.com - shipped diffierent colour and pattern product

Bhargav D filed complaint against Ajio.com on Sep 19, 2023

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Shopping

The issue that I have experienced was: As I have ordered a product from ajio , they have delivered a completely different product from the image shown in the website i.e(colour and model). As I have raised n number of complaints with the ajio customer support I didn’t get my refund or exchange of the product. Please help me out getting my refund or replacement as my return/exchange period is closed.

Order details :
Order Id : FN**********
Ordered date : **/*/****

It occurred on: ****-**-**

This meant that It made me frustrated, exhausted and worried about my refund.

Refund or exchange of the product

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.

Yours faithfully,
Naani D

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Ajio.com

91

Total Complaints

44

Total Resolved

48.35%

Consumer Satisfaction

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