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Swiggy instamart - Wrong product delivered and wasting my time with stories

Suchismita Banerjee filed complaint against Swiggy instamart on Jul 28, 2024

Money is not the factory here, the problem is the agents attitude and only interest to procrastinate the matter. Three agents spoke to me and wasted my time and money today - Shreya, Subham (senior) and Chaitanya.
Issue- Instamart has a product- Kellogg's cornflakes, **% extra. Swiggy never delivers the product with the **% extra. They give the normal packet, make stories up, waste my time and energy and never deliver the right product. This has happened many times. This is not acceptable!!!

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Swiggy instamart

56

Total Complaints

32

Total Resolved

57.14%

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