Roshiny George filed complaint against Swiggy instamart on Sep 14, 2024
I ordered a pressure cooker from instamart. Later it was identified that the product is no longer of use for me. There was no return request option present in the app. So I initiated a chat with the customer support. They declined my request. If it would have a normal purchase, a bill and product retained with tags is eligible for return.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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