File a Complaint against Swiggy instamart
Case Details
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Resolution
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How to resolve Swiggy instamart complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy instamart?
If you are not satisfied with Swiggy instamart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy instamart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy instamart
But before filing a complaint, you should
a. Contact the customer support of Swiggy instamart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy instamart - Damaged goods Open
They sent rotten fruits and are refusing to refund or change....
Apr 20, 2024 by Mansi didwania
Swiggy instamart - All products not delivered Closed
Ordered for ** products- received only *- and on raising request- an apology is provided for not making the mistake again , but no proper compensation or products are delivered - order # *************** ...
Mar 20, 2024 by mariyam
Swiggy instamart - Gross Negligence and Substandard Service by Swiggy Order ID Open
I am filing this complaint to bring to your attention the gross negligence and substandard service I experienced with Swiggy, a prominent food delivery service. On [insert date], I placed an order with Swiggy (Order ID: ***************) for an ...
Mar 09, 2024 by ROUNAK SAHA
Swiggy instamart - Damaged and Used Food Item received Open
Hi Sir/Mam, I have ordered two items (* litre * UP and * liter Butterscotch Icecream) around **.** PM on **th February **** in Pune. They have delivered * litre Ice Cream opened and used icecream. Usually Swiggy gives in a packing with the sea...
Feb 26, 2024 by Amit Kumar V
Swiggy instamart - Rotten eggs Closed
I had purchased a crate of ** eggs on **th from Swiggy instamart. I could feel smell of rotten eggs in my kitchen and when i checked it, it has thousands of worms. It is so scary. On reporting to swiggy instamart they refuse to refund me the am...
Jan 24, 2024 by Renu Singh
Swiggy instamart - My order had missing item Open
Swiggy cheated me on pretext of a freebie which it popped as a reward to me and the same then temped me to place an instamart order. So the order was delivered but there was no freebie in the same and when I reached out to customer support they...
Jan 07, 2024 by Tej Pal Sharma
Swiggy instamart - Package not delivered Closed
Delivery partner doesnot Delivered my stuff I call him again and again firstly he didnot pick my call then he blocked my no I call him **,** times then I talk to customer care they put me on conference call with the Delivery partner then he tal...
Dec 17, 2023 by Kamna Ahuja
Swiggy instamart - Spoiled Item Closed
I ordered a yogurt cup of heritage company from online swiggy istmart in Madapur, it is a frozen product so it should be under *°C , but It was delivered a non-refrigerated product, I don't know since when it was not refrigerated, since it is ...
Dec 16, 2023 by sridhar
Swiggy instamart - Bad quality vegetables and fruits and no refund or return has been initiated Closed
I have been ordering from swiggy instamart and this is the second time when they have troubled me mentally. First incident took place few months ago when I was charged for two items but received one. They didn't help me and it was my first wors...
Dec 08, 2023 by Thed Bhat
Swiggy instamart - Package missing Closed
I have order * ice cream pack of *** ml and a fortune chakki fresh atta of **kg but i only received the ice cream not the wheat flour packet . And i already paid for both the items through online payment mode as cash on delivery was not availab...
Dec 06, 2023 by Rani Ajay Jha
Swiggy instamart - Missing High Price Items Closed
Ordered ** Items but got *. Worst part missing items are high price items. Good part this time order was delivered in thinnest polythene bag which itself cant hold all ** items together. Missing items Pringles Pack of * worth ***, Atta Bread wo...
Nov 22, 2023 by Tarun D
Swiggy instamart - Incorrect incomplete order Open
I ordered food for my pet which was accepted my wife took the order when I checked with the order the Item worth Rs *** was not delivered instead they delivered item worth **, I contacted to through chat they denied refund though they simply cl...
Nov 18, 2023 by Mukesh singh dhami
Swiggy instamart - Items was missing Closed
I ordered ** items and received only * items. I tried to reach out to multiple time to the Swiggy instamart support team and emails but there is no resolution and they directly closed the case without giving the solution....
Oct 06, 2023 by Sandeep Kumar A
Swiggy instamart - Not delivery the products and no refund and nothing support Closed
I have order but didn't got and ur team know about this (palak) on chat she was wid me **:** and I have order the product @**:** and got the MSG of product delivered at @**:** how is possible and ur team calling the delivery partner *-* times n...
Sep 30, 2023 by TUSHAR GUNVANTRAI PATEL
Swiggy instamart - Refund not credited Closed
Dear swiggy instamart Customer Support, I hope this email finds you well. I am writing to express my extreme disappointment and frustration with the recent experience I've had regarding my order, which remains undelivered despite your records...
Sep 28, 2023 by TUSHAR GUNVANTRAI PATEL
Swiggy instamart - Damaged item received as well as rice packet full of worms Closed
I ordered about ** items altogether and everything was packed except ice cream. Delivery agent handed me fully damaged ice cream, upon asking he said "compliant kardo kuch nahi hoga" I find it funny as even they know that swiggy never does anyt...
Aug 12, 2023 by Simran Jaiswal
Swiggy instamart - Missing items and not compensate Closed
Missing items mny times and they are not refunding the amount...
Jul 12, 2023 by Tissa Shine
Swiggy instamart - Damaged item Closed
This is Rishabh here. Today I have received my few items and one of the item was in a damaged condition. I paid money for the item then why I should have to keep the damaged item. Please asked your to take it back and refund my money. Ord...
Jul 10, 2023 by Rishabh
Swiggy instamart - Package not delivered and did not given refund Closed
I have ordered paneer and some groceries from swiggy instamart, they did not delivered my order and not ready to refund my money Trying to contact them but they have cancelled my order without my permission and did not given any refund money ...
Jul 04, 2023 by Samiksha Pandey
Swiggy instamart - Half eaten snacks delivered Open
I was delivered half eaten snacks that I ordered from Swiggy instamart. Somebody from the store opened the seal took two pieces of chocolate out and kept *. The seal was open and it was dirty. Swiggy at first tried to compensate Rs ** for two c...
Jun 27, 2023 by Sharmistha Pramanik
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