File a Complaint against Swiggy instamart
Case Details
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Resolution
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How to resolve Swiggy instamart complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy instamart?
If you are not satisfied with Swiggy instamart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy instamart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy instamart
But before filing a complaint, you should
a. Contact the customer support of Swiggy instamart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Swiggy instamart - Bad quality vegetables and fruits and no refund or return has been initiated Open
I have been ordering from swiggy instamart and this is the second time when they have troubled me mentally. First incident took place few months ago when I was charged for two items but received one. They didn't help me and it was my first wors...
Dec 08, 2023 by Thed Bhat
Swiggy instamart - Package missing Open
I have order * ice cream pack of *** ml and a fortune chakki fresh atta of **kg but i only received the ice cream not the wheat flour packet . And i already paid for both the items through online payment mode as cash on delivery was not availab...
Dec 06, 2023 by Rani Ajay Jha
Swiggy instamart - Missing High Price Items Open
Ordered ** Items but got *. Worst part missing items are high price items. Good part this time order was delivered in thinnest polythene bag which itself cant hold all ** items together. Missing items Pringles Pack of * worth ***, Atta Bread wo...
Nov 22, 2023 by Tarun D
Swiggy instamart - Incorrect incomplete order Open
I ordered food for my pet which was accepted my wife took the order when I checked with the order the Item worth Rs *** was not delivered instead they delivered item worth **, I contacted to through chat they denied refund though they simply cl...
Nov 18, 2023 by Mukesh singh dhami
Swiggy instamart - Items was missing Closed
I ordered ** items and received only * items. I tried to reach out to multiple time to the Swiggy instamart support team and emails but there is no resolution and they directly closed the case without giving the solution....
Oct 06, 2023 by Sandeep Kumar A
Swiggy instamart - Not delivery the products and no refund and nothing support Closed
I have order but didn't got and ur team know about this (palak) on chat she was wid me **:** and I have order the product @**:** and got the MSG of product delivered at @**:** how is possible and ur team calling the delivery partner *-* times n...
Sep 30, 2023 by TUSHAR GUNVANTRAI PATEL
Swiggy instamart - Refund not credited Closed
Dear swiggy instamart Customer Support, I hope this email finds you well. I am writing to express my extreme disappointment and frustration with the recent experience I've had regarding my order, which remains undelivered despite your records...
Sep 28, 2023 by TUSHAR GUNVANTRAI PATEL
Swiggy instamart - Damaged item received as well as rice packet full of worms Closed
I ordered about ** items altogether and everything was packed except ice cream. Delivery agent handed me fully damaged ice cream, upon asking he said "compliant kardo kuch nahi hoga" I find it funny as even they know that swiggy never does anyt...
Aug 12, 2023 by Simran Jaiswal
Swiggy instamart - Missing items and not compensate Closed
Missing items mny times and they are not refunding the amount...
Jul 12, 2023 by Tissa Shine
Swiggy instamart - Damaged item Closed
This is Rishabh here. Today I have received my few items and one of the item was in a damaged condition. I paid money for the item then why I should have to keep the damaged item. Please asked your to take it back and refund my money. Ord...
Jul 10, 2023 by Rishabh
Swiggy instamart - Package not delivered and did not given refund Closed
I have ordered paneer and some groceries from swiggy instamart, they did not delivered my order and not ready to refund my money Trying to contact them but they have cancelled my order without my permission and did not given any refund money ...
Jul 04, 2023 by Samiksha Pandey
Swiggy instamart - Half eaten snacks delivered Open
I was delivered half eaten snacks that I ordered from Swiggy instamart. Somebody from the store opened the seal took two pieces of chocolate out and kept *. The seal was open and it was dirty. Swiggy at first tried to compensate Rs ** for two c...
Jun 27, 2023 by Sharmistha Pramanik
Swiggy instamart - Missing items Closed
I have placed an grocery order on **st May at night time of * items with a total of ***/- & it was a prepaid order. The time order arrived I was in the washroom so my maa received it & when i got out & checked the order there was just only o...
Jun 01, 2023 by Abhishek Vashisht
Swiggy instamart - Order not delivered Closed
I ordered on swiggy instamart but didn’t receive the order they cancelled from there side saying that they called me many times but I hadn’t received a single call from them....
May 17, 2023 by Ilsa Khan
Swiggy instamart - Refund related Closed
I ordered a few items from Swiggy on **/*/**.They did not deliver Tata sampan toor dhal but charged *** for that and they delivered rotten mangoes and spoiled jack fruit for which I raised a complaint asking for a refund of ***. They concluded ...
Apr 26, 2023 by Bhomma
Swiggy instamart - Eggs injected with health hazardous items were delivered Open
Ordered eggs from Swiggy Instamart on *th April'**. They delivered eggs from (Hen Fruit Farm) and upon checking these eggs seems to be injected with health hazardous items I am attaching the photos of the egg for your reference. My question to ...
Apr 10, 2023 by Santosh Pitapuram
Swiggy instamart - Package not delivered and can t issue a refund Closed
I have order yesterday from swiggy instamart And their delivery partner denied to delivering my order and then their team without informing me cancel the order with ***% cancellation fee I have issue a bad experience ...
Apr 01, 2023 by Vivek Kumar mishra
Swiggy instamart - Package not delivered Closed
I've placed an order on **th Feb'** with Order id:- *************** on Swiggy Instamart at Vistar, Gomti Nagar, Lucknow- ******. When delivery was about to happen in just * minute all of a sudden Order got cancelled. Delivery partner has not ev...
Mar 29, 2023 by Mayank Agarwal
Swiggy instamart - Wrong product delivered Closed
Dear team, In my last order ***gm tometo missing, Instead I was received * orange, Need immediate replacement, Do the needful immediately, Regards, Arun Kumar C ...
Mar 19, 2023 by Arun Kumar C
Swiggy instamart - Threat by swiggy delivery chap Open
This fellow misbehaved n tthreatened of rape ...
Mar 05, 2023 by Ramaa Rao
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