File a Complaint against Swiggy instamart
Case Details
Personal Info
Resolution
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How to resolve Swiggy instamart complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy instamart?
If you are not satisfied with Swiggy instamart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy instamart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy instamart
But before filing a complaint, you should
a. Contact the customer support of Swiggy instamart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Case Details
Personal Info
Resolution
Swiggy instamart - Things were missing Closed
Ordered grocery from swiggy instamart lite app and there were some items missing from it ...
Sep 18, 2024 by Liza Bhalla
Swiggy instamart - Instamart not accepting the return request Closed
I ordered a pressure cooker from instamart. Later it was identified that the product is no longer of use for me. There was no return request option present in the app. So I initiated a chat with the customer support. They declined my request. I...
Sep 14, 2024 by Roshiny George
Swiggy instamart - Items missing from order Open
I ordered *x Kellogg's Froot Loops and *xGatorade and *x Nutella Hazelnut Spread and *x Lay's Hot N Sweet Chilli Potato Chips and * x Nestle Munch and from this order I didn’t receive nutella , gatorade and kellogs froot loops these * it...
Sep 14, 2024 by Saurav verma
Swiggy instamart - More 6 items are missing worth 1000 Open
Dear Swiggy Instamart Team, I hope this email finds you well. My name is Chanchal Jakhar, and I am a regular customer of Swiggy Instamart. I am writing to express my dissatisfaction with the service I received today. Below are the details of...
Sep 06, 2024 by Chanchal jakhar
Swiggy instamart - Swiggy Cancelled order but is not refunding or responding properly Closed
I order a rather large instamart order costing Rs ****/- on *nd September ****. After sometime i got a call from swiggy that due to some operational issues they will have to cancel the order and asked how i want to be refunded to which i told t...
Sep 04, 2024 by Sreelekha chagal
Swiggy instamart - Packaged recived samgaged Closed
The rice flour is cut and all the flour spilled outside covering the other materials. ...
Sep 04, 2024 by Gopinathvakamullu
I ordered reom swigggy instamart the delivery partner was not able to come to location so I helped him then he started using abusive language and customer executive was a lady she was so shameless that she didint adsress my concern else she can...
Aug 18, 2024 by Varsha
Swiggy instamart - Received expired items Open
I have ordered today morning(*th August **** - *:**AM) with Swiggy instamart for * Amul lite milk fat bread spread(*** rupees) and * iD fresh idli & dosa batter(*** rupees). Out of * idli batter, i recieved * which has expired on ** June **** a...
Aug 09, 2024 by pradnya rane
Swiggy instamart - Wrong product delivered and wasting my time with stories Open
Money is not the factory here, the problem is the agents attitude and only interest to procrastinate the matter. Three agents spoke to me and wasted my time and money today - Shreya, Subham (senior) and Chaitanya. Issue- Instamart has a produ...
Jul 28, 2024 by Suchismita Banerjee
Swiggy instamart - Recieved not working and defective product Open
Purchased wembley kids laptop toy to learn numbers and alphabet product for my son.. In swiggy instamart On july **st evening *:** pm it had no cell so purchased cell near by home inserted and checked total so ** keys I think in that only ** ke...
Jul 23, 2024 by Divya A
Swiggy instamart - Items missing from the order Open
On June **th, I ordered three products from Swiggy Instamart. I received only two products and contacted customer service via chat, they advised me to send an email. I sent an email outlining the situation and received a response on June **th s...
Jun 27, 2024 by chandra sekhar
Swiggy instamart - Package not delivered Closed
Dear sir, I didn't recieved order #***************. But order status showing delivered. Delivery partner not recieved my call. Even denied call and at last phone was switched off. I discussed this issue with your service representa...
Jun 10, 2024 by Surendra chouhan
Swiggy instamart - Missing item in the package Open
One item was missed in my order delivered, although the same was billed. Also, I did not receive any physical copy of the bill from the shop/warehouse from which this order was packed and sent. This happened on ** May....
May 20, 2024 by Amandeep Singh Arora
Swiggy instamart - Not returning bad quality item Open
I have purchased Barosi lemon pickle * jars . It is filled with low quality pickle with hefty amounts of salt.It is not eatable at all. And when i asked them to return it they refused. ...
May 07, 2024 by Radhika Mittal
Swiggy instamart - Quality not good Closed
Ordered Apples from instantly The apples some are rotten and not at all fresh item...
May 04, 2024 by Sangeetha Johnson
Swiggy instamart - Damaged goods Open
They sent rotten fruits and are refusing to refund or change....
Apr 20, 2024 by Mansi didwania
Swiggy instamart - All products not delivered Closed
Ordered for ** products- received only *- and on raising request- an apology is provided for not making the mistake again , but no proper compensation or products are delivered - order # *************** ...
Mar 20, 2024 by mariyam
Swiggy instamart - Gross Negligence and Substandard Service by Swiggy Order ID Open
I am filing this complaint to bring to your attention the gross negligence and substandard service I experienced with Swiggy, a prominent food delivery service. On [insert date], I placed an order with Swiggy (Order ID: ***************) for an ...
Mar 09, 2024 by ROUNAK SAHA
Swiggy instamart - Damaged and Used Food Item received Open
Hi Sir/Mam, I have ordered two items (* litre * UP and * liter Butterscotch Icecream) around **.** PM on **th February **** in Pune. They have delivered * litre Ice Cream opened and used icecream. Usually Swiggy gives in a packing with the sea...
Feb 26, 2024 by Amit Kumar V
Swiggy instamart - Rotten eggs Closed
I had purchased a crate of ** eggs on **th from Swiggy instamart. I could feel smell of rotten eggs in my kitchen and when i checked it, it has thousands of worms. It is so scary. On reporting to swiggy instamart they refuse to refund me the am...
Jan 24, 2024 by Renu Singh
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